Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Totten

Wentzville,MO

Summary

Skilled water and sewer Installer knowledgeable about managing inventory, schedules and new installations. Familiar with quality standards and documentation requirements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

24
24

Years of professional working experience

48
48
Certification

Work History

Sewer and Water Instillation Technician

Woodard And Curran
100 Water Dr, MO
03.2019 - Current
  • Operated machinery in many diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Delivery and operation of equipment such as excavators, skid steer, high lifts as well as other common construction equipment.
  • Installed c900, SDR21, Yellow mine, and Ductile up to 48 inch. This also included installation of PRV, hydrants, valves, service lines, and wet tapping.
  • Daily use of transit, pipe laser, story poles, etc. to stay on grade per blue prints
  • Work with blue prints and engineers to complete jobs per they're personal specifications as well as the Department of Natural Resources
  • Safety safety safety!!! This is a huge part of day to day operations and is our most important obligation Daily.
  • Collected water samples to test alkalinity, hardness and residual levels.
  • Adhered to EPA and OSHA regulations.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Laborer Operator

Castle Concrete And Hardscapes
Ballwin, MO
07.2017 - 03.2019
    • Operated industrial equipment and hand tools for company in the concrete industry.
    • Complied with legal and company requirements to create safe, efficient work environment.
    • Set wood and other forming materials to prepare for concrete pours.
    • Installed rebar and molded expansion joints and edges for concrete projects.
    • Maintained clean, safe worksite for team safety and to help keep projects on-track.
    • Leveled, smoothed and finished surfaces of poured concrete for construction projects.
    • Demolished and repaired old concrete surfaces.
    • Mixed, spread and patched concrete to specifications.
    • Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
    • Created specific finishes on poured concrete.
    • Applied concrete fabrication techniques to achieve desired project specifications, quality and code standards.
    • Trained new laborers in crew processes and safety behaviors.
    • Shoveled materials such as dirt, gravel and asphalt.
    • Wore correct clothing and protective equipment for jobs.
    • Adhered to safety and reporting procedures.
    • Operated equipment such as forklifts safely to efficiently complete site work.
    • Monitored inventory of key tools and materials used at each project site to provide consistent availability.

Commercial Diver

Bottom Crawlers
Tampa, FL
02.2014 - 06.2017
  • Used power and hand tools to remove objects obstructing marine through hulls and strainers with safety and accuracy.
  • Supervised and trained other divers in performance of essential functions and duties of position.
  • Utilized underwater telephones, beacons and signal lines to effectively communicate with staff above water.
  • Recovered objects beneath silt and water, connecting hooks and elevating with cranes, winches or derricks.
  • Salvaged and removed sunken ships and cargo with pneumatic power velocity.
  • Used diver helpers, diving suits and other scuba gear properly and safely to aid in successful diving operations.
  • Maintained and checked diving equipment for functionality and safety.
  • Inspected pilings, buoy systems, docks, sailboats, speedboats, etc with CCTV, digital photography and testing equipment.
  • Remained calm and focused, even during stressful or intense diving situations.
  • Reviewed all emergency procedures before each dive and followed safety protocols to protect team members.
  • Checked all personal diving equipment to identify and correct functional concerns prior to scheduled dives.
  • Maintained full understanding of dive plan and asked appropriate questions to iron out any confusing details, consistently upholding safety, efficiency and project standards.
  • Discovered and salvaged items such as vehicles and weapons from rivers and lakes.
  • Underwater fiberglass/ gel coat repair work.

Pest Control Sales Specialist

Hughes Exterminators
Dunedin, FL
08.2014 - 01.2017
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Attended company workshops and seminars to learn about most up-to-date information and methods regarding pest control.
  • Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Drove to customer residences and places of business to inspect for pests.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Removed debris such as webs and nests from property to support comprehensive pest control strategies.
  • Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
  • Drafted and completed service agreements with high level of accuracy.
  • Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
  • Provided free home inspections to potential clients in effort to increase company exposure and business leads.
  • Utilized site data and diagrams to identify optimal treatment plans and prevent recurrence of infestation.
  • Uncovered structural issues caused by termites and notified customer.
  • Factored in current climate and property specifications when preparing and applying chemicals.
  • Earned strong positive feedback from customers demonstrated through positive social media reviews.
  • Oversaw teams of up to 2 members during pest control substance applications.
  • Provided natural pesticide suggestions to alleviate less harmful pests like pantry moths, fruit flies and stink bugs.
  • Created access to infested locations by cutting or boring into buildings.

Quality Control Inspector/ Pest Technician 3

Blue Chip Pest Services
Fenton, MO
06.2008 - 08.2014
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Generated detailed reports outlining results and recommendations.
  • Documented findings and entered into pest pac for tracking.
  • Reported problems and concerns to management.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Provided training to multiple team members
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Made sure all technicians were doing what they were supposed to in our commercial accounts
  • Completed technician work in the field when needed
  • Started here as a technician, was trained by the owner, and worked my way up to tech 3,
  • Top customer service, top technician, lowest return visits to homes

Education

No Degree - Entomology

Perdue University Online
Online

High School Diploma -

Jerseyville Community High School
Jerseyville, IL
01.2003

Skills

  • Flexible and Adaptable
  • Conflict Resolution
  • Customer Service
  • Self-motivated professional
  • Excellent work ethic
  • Good listening skills
  • Decision Making
  • Responsible
  • Data Entry
  • Maintaining Clean Work Areas
  • Laborer Supervision
  • Chemical Ratios
  • Surface Compound Application
  • Compacting and Grading
  • Pneumatic Chiseling
  • Commercial Projects
  • Surface Leveling and Smoothing
  • Material Needs Determination
  • Detail Work
  • Operational Safety
  • Safe Work Practices

Certification

class A CDL

tanker endorsement

heavy equipment operations

asbestos hazards part 1, 2, and 3

crystalline silica training

excavation and trench safety (US)

fall protection

traffic control through work zones

flagger training

hearing conservation

CPR & first aid training

ladder safety

hot work safety

hazard communication

covid 19 training

forklift certification

machine guarding

fire extinguisher safety

hand wrist and finger safety

walking/ working surfaces

guarding floor holes and wall openings

bloodborne pathogen safety

confined space entry

cold stress training

compressed gas cylinder course

lab safety

preventing cuts and puncture wounds

heat illness

distracted driving safety

hazard identification

Timeline

Sewer and Water Instillation Technician

Woodard And Curran
03.2019 - Current

Laborer Operator

Castle Concrete And Hardscapes
07.2017 - 03.2019

Pest Control Sales Specialist

Hughes Exterminators
08.2014 - 01.2017

Commercial Diver

Bottom Crawlers
02.2014 - 06.2017

Quality Control Inspector/ Pest Technician 3

Blue Chip Pest Services
06.2008 - 08.2014

No Degree - Entomology

Perdue University Online

High School Diploma -

Jerseyville Community High School

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Steven Totten