Summary
Overview
Work History
Education
Skills
Affiliations
Hobbies
Timeline
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Steven Truong

Raleigh,NC

Summary

Proven team player and adept in preventive maintenance, I leveraged my cooperative attitude and equipment operations expertise at BioMerieux to enhance safety and efficiency. My tenure in the US Army honed my skills in water quality testing and sanitizing, achieving significant improvements in operational standards and workplace safety.

Overview

8
8
years of professional experience

Work History

Cleaning Technician

BioMerieux
Durham, NC
01.2024 - Current
  • Swept and mopped all hard-surface floors in the facility.
  • Kept business entrances clean, tidy and professional in appearance.
  • Sanitized frequented areas and equipment using approved supplies.
  • Monitored inventory checklists and stocked load-bearing carts.
  • Performed deep cleaning tasks periodically such as Weekly cleaning and supervising Sporicide.
  • Disinfected door handles, carts, and other frequently touched surfaces.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Maintained a clean and safe working environment for staff members.
  • Responded quickly to spills or messes to prevent staining or damage to flooring or furnishings.
  • Completed day-to-day duties accurately and efficiently.

National Guard

US Army
Durham, NC
02.2022 - 02.2024
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of vehicular issues through the use of
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.

Receptionist Clerk

Sassy Nails & Spa
Apex, NC
02.2022 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Managed transactions and printed receipts for payments.
  • Scheduled and confirmed appointments.
  • Monitored coworker schedules and coordinated client appointments according to available meeting times.
  • Answered incoming calls from clients, scheduled appropriated date and time for appointments.
  • Provided guests with company information and addressed questions and complaints.
  • Monitored visitor sign-ins and sign-outs.
  • Shared information about office hours, procedures and requirements to resolve walk up and telephone questions.
  • Greeted guests promptly and consistently set professional tone with friendly assistance.
  • Received guest complaints and reported to manager.
  • Cultivated warm and welcoming atmosphere consistent with brand values.
  • Called customers and vendors to set up appointments and obtain information for senior staff.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and cleaned equipment for nail technicians.

Barracks Manager

US Army
Joint Base Lewis-McCord, WA
09.2019 - 02.2022
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Tracked inventory and managed operations to maximize returns
  • Maintained data accuracy and accessibility with strong document control and file naming practices.
  • Drafted reports to inform senior decision-makers and guide operational strategy.
  • Performed facility checks to verify cleanliness and client safety.
  • Led training and onboarding programs to assist new hires with meeting target goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Water Purification Specialist

US Army
Fort Stewart, GA
03.2017 - 08.2019
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Monitored plant operations to proactively recognize, diagnose, and handle equipment needs.
  • Established, maintained, and controlled flow through water purification process and into distribution system.
  • Operated raw water facilities, including reservoir supply, transmission and pumping facilities.
  • Utilized pH meters to perform water quality treatment analysis and sampling.
  • Inspected equipment regularly to identify and correct malfunctions.
  • Completed basic repairs and cleaning on water containment units.
  • Operated heavy mobile equipment to perform maintenance on different site structures and equipment.
  • Carried out day-day-day duties accurately and efficiently.

Education

High School Diploma -

Wake Forest High School
Wake Forest, NC
05.2016

Skills

  • Team Player
  • Preventive Maintenance
  • Cooperative Attitude
  • Inventory Counts
  • Equipment Operations
  • Work Orders
  • Water Quality Testing
  • Sanitizing
  • Safety-conscious mindset
  • Tools management

Affiliations

  • US Army

Hobbies

I love keeping up to date with the latest upcoming anime of the current year as well as reading manga of interesting titles and reading light novels and manga i find most interesting. The video games i most prefer are usually single player games such as Skyrim and Fallout 4, but i also highly enjoy free titles such as Apex Legends getting around platinum at least per season.

Timeline

Cleaning Technician

BioMerieux
01.2024 - Current

National Guard

US Army
02.2022 - 02.2024

Receptionist Clerk

Sassy Nails & Spa
02.2022 - 07.2022

Barracks Manager

US Army
09.2019 - 02.2022

Water Purification Specialist

US Army
03.2017 - 08.2019

High School Diploma -

Wake Forest High School

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Steven Truong