Perforce
Steven Tucker
Game Design
Fresno,CA
Summary
Robust experience in creating games while working both in a team and individually. Achieves intended concepts according to project requirements by utilizing diverse technology resources. Poised and committed in listening carefully to critiques and requests, incorporating feedback and boosting project outcomes to surpass expectations.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
13
13
Certifications
Work History
Delivery Driver
KC Logistics
Fresno, CA
03.2021 - 04.2022
- Completed on-time deliveries by choosing best and most efficient routes
- Completed rush deliveries on tight timetables to satisfy customer needs
- Assisted warehouse staff with tasks during downtime
- Operated vehicle safely in highly congested areas with no traffic violations
- Fostered positive working relationships with regular customers
- Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Evaluated products for damage prior to drop-off and documented reasons for returns
- Followed corporate procedures to maintain company and customer data confidentiality
Shift Supervisor
Rite Aid
Chowchilla, CA
04.2019 - 03.2021
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
- Completed store opening and closing procedures and balanced tills
- Developed job assignments for Rite Aid team, planned production schedules and strengthened organization of task flows
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Responded to and resolved customer questions and concerns
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality
- Documented daily production and materials usage in Zebra to track data
- Increased sales by 50%
Retail Sales Associate
Smart & Final
Fresno, CA
12.2017 - 04.2019
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Helped customers complete purchases, locate items and join reward programs
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Increased sales and customer satisfaction through personalized servicing
- Used POS system to process sales, returns, online orders and gift card activations
- Worked closely with shift manager to solve problems and handle customer concerns
- Maintained clean sales floor and straightened and faced merchandise
- Informed customers of current store promotions to encourage additional sales purchases
- Supported efficient and timely replenishment of sales floor merchandise
- Managed over 50 customers
Assistant Manager
Dollar Tree/Family Dollar
Fresno, CA
01.2012 - 08.2017
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Developed strategy to increase sales and drive profits
- Mentored team members to enhance professional development and accountability in workplace
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Created employee schedules to align coverage with forecasted demands
- Monitored security to protect employees, customers and property
Education
Bachelor's degree - Video game design
Full Sail University
Winter Park, FL 08.2020 - Current
Pharmacy Technician -
San Joaquin Valley College
Fresno CA 01.2009 - 06.2011
High School Diploma -
J.E Young
Fresno CA 08.2005 - 06.2009
Skills
Desired resultsundefined
Certification
auditing (5 years)
Software
Unity
Trillo
Unreal
C#
MS Office
Timeline
Delivery Driver
KC Logistics
03.2021 - 04.2022
Bachelor's degree - Video game design
Full Sail University
08.2020 - Current
Shift Supervisor
Rite Aid
04.2019 - 03.2021
Retail Sales Associate
Smart & Final
12.2017 - 04.2019
Assistant Manager
Dollar Tree/Family Dollar
01.2012 - 08.2017
Pharmacy Technician -
San Joaquin Valley College
01.2009 - 06.2011
High School Diploma -
J.E Young
08.2005 - 06.2009
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