Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Steven Twitchell

Enfield

Summary

Dynamic facilities management professional with extensive experience at Simsbury Public Schools, excelling in budget preparation and team leadership. Proven track record in implementing energy management initiatives that reduced operational costs by 20%. Adept at ensuring safety compliance and overseeing construction projects, driving improvements in building performance and operational efficiency.

Overview

25
25
years of professional experience

Work History

Director of Facilities Management

Simsbury Public Schools
Simsbury
08.2000 - 01.2025
  • Managed maintenance schedules for school facilities across multiple campuses.

  • Supervised custodial staff to ensure cleanliness and safety standards.
  • Coordinated facility repairs and improvements with external contractors.
  • Developed budget plans for facility operations and maintenance projects.
  • Ensured compliance with health and safety regulations in all facilities.
  • Implemented energy-saving initiatives to reduce operational costs.
  • Oversaw inventory management for maintenance supplies and equipment.
  • Trained staff on best practices for facility management and safety protocols.
  • Collaborated with management team to identify and procure equipment and tools to increase safety and productivity.
  • Managed systematic maintenance program to prevent equipment and systems failures.
  • Utilized resources to expand services within established budget.
  • Directed contractors during construction projects to ensure timely completion within specified budget limits.
  • Planned facility improvements with work order priorities to maintain optimal operations.
  • Directed implementation of goals, policies, procedures, and work standards for program success.
  • Oversaw contractor selection of service work contract bids with various department supervisors.
  • Investigated customer complaints about poor quality services provided by outside contractors hired by company.

Director of Buildings and Grounds

Simsbury Public Schools
Simsbury
08.1999 - 01.2021
  • Oversaw building maintenance schedules and prioritized repair tasks.
  • Coordinated inspections to ensure compliance with safety regulations.
  • Managed vendor relationships for service contracts and supplies.
  • Developed and implemented operational policies for facility management.
  • Established communication channels with staff regarding building issues.
  • Reviewed building plans to support renovation and improvement projects.
  • Assisted in budget preparation for building operations and maintenance costs.
  • Collaborated with teams to promote a safe working environment for all staff.
  • Directed budgeting process for capital improvement projects.
  • Coordinated activities between contractors, vendors, architects, and engineers.
  • Resolved tenant complaints regarding building operations and maintenance issues.
  • Ensured compliance with safety regulations and building codes.
  • Negotiated contracts for construction projects and services.
  • Maintained records of facility repairs, upgrades, inspections.
  • Managed relationships with vendors, suppliers to ensure quality products, services.
  • Developed policies, procedures, and guidelines related to building operations.
  • Developed emergency response plans for various types of emergencies.
  • Monitored progress of all renovation work on a regular basis.
  • Planned long-term preventative maintenance programs for buildings.
  • Provided technical advice on design and construction issues.
  • Investigated new technologies that could improve efficiency or cost savings.
  • Analyzed usage data from utility bills to identify areas of potential savings.
  • Coordinated with local government agencies on compliance and regulatory matters.
  • Led sustainability initiatives, enhancing the environmental performance of buildings.
  • Analyzed building usage data to drive improvements in facility management practices.
  • Established and maintained a comprehensive preventative maintenance program.
  • Implemented technology solutions to improve building management and security systems.
  • Managed a team of facilities staff, including hiring, training, and performance evaluation.
  • Facilitated space planning and allocation to optimize building usage.
  • Advocated for and secured funding for critical building improvements and upgrades.
  • Prepared reports detailing operational costs associated with buildings and facilities.
  • Prepared detailed reports on building operations for senior management review.
  • Managed inventory of building supplies and equipment, ensuring availability and cost control.
  • Coordinated with local authorities regarding zoning ordinances, permits.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
  • Supervised daily maintenance operations and facilities management tasks.
  • Coordinated schedules for routine inspections and repairs of facilities.
  • Trained staff on safety protocols and equipment usage during maintenance tasks.
  • Conducted regular assessments of facility conditions and identified repair needs.
  • Managed inventory of maintenance supplies and ordered necessary materials.
  • Facilitated communication between departments regarding maintenance issues.
  • Implemented standard operating procedures for facility maintenance activities.
  • Ensured compliance with health and safety regulations in all maintenance work.
  • Investigated customer complaints related to facilities conditions or service issues.
  • Ensured that preventive maintenance was performed on all facility equipment and machinery in a timely manner.
  • Ordered necessary materials and supplies to complete maintenance projects.
  • Facilitated communication between management team members regarding ongoing maintenance projects.
  • Reviewed invoices from vendors to ensure accuracy prior to payment processing.
  • Conducted regular inspections of facilities to identify potential issues or hazards.
  • Developed and implemented safety policies for staff to follow when performing maintenance tasks.
  • Ensured that all areas were clean and well-maintained according to established standards.
  • Supervised the installation, repair, and upkeep of buildings and grounds.
  • Assisted with budgeting processes by preparing cost estimates for repairs and renovations.
  • Managed the daily activities of assigned personnel including scheduling work assignments, providing training, resolving conflicts, and evaluating performance.
  • Responded quickly to emergency situations such as flooding or power outages.

Education

High School Diploma -

Windsor Locks, Public Schools
Windsor Locks, CT
05-2002

Skills

  • Facility management
  • Budget preparation
  • Emergency response planning
  • Team leadership
  • Safety compliance
  • Maintenance scheduling
  • Procurement management
  • Work order management
  • Energy management
  • Construction oversight
  • Capital improvement
  • Security management
  • Environmental health
  • Space planning
  • Building automation
  • Facilities management

Affiliations

  • Volunteer Fire Man, EMT, Coached youth sports, Save Team and schooling from the Construction Institute at the University of Hartford.

Timeline

Director of Facilities Management

Simsbury Public Schools
08.2000 - 01.2025

Director of Buildings and Grounds

Simsbury Public Schools
08.1999 - 01.2021

High School Diploma -

Windsor Locks, Public Schools