Detail-oriented individual with experience in telecommunication systems and quality control. Skilled in effective communication and problem solving, contributing to team success and high customer satisfaction levels.
Overview
3
3
years of professional experience
Work History
Roto-Rooter
Mike Perry
Fletcher, NC
08.2026 - Current
Assist technicians with drain clean outs and re-pipe
Fiber Splicer
Bigham Construction
Asheville, NC
04.2026 - 07.2026
Collaborated with team members to complete installation projects efficiently.
Conducted tests on fiber optic cables and corrected faults.
Used tools, equipment, and instruments safely to avoid mishaps.
Insurance Trainee
Broad River Insurance
Brevard, NC
01.2026 - 03.2026
Conducted policy reviews to identify coverage gaps and recommend adjustments.
Educated customers on the importance of maintaining adequate insurance coverage.
Developed relationships with new clients through cold calling and referrals from existing customers.
Field Supervisor
Appalachian Network Services
Fletcher, NC
11.2023 - 11.2025
Supervised field teams in installation and maintenance of telecommunication systems.
Trained new employees on safety protocols and operational procedures.
Assigned work to field employees, based on material or work requirements for specific jobs.
Maintained positive vendor relationships and open lines of communication to enable resource availability.
Technician
I.T.G Communications
Fletcher, NC
08.2023 - 11.2023
Provided support during troubleshooting sessions to expedite problem resolution.
Managed quality control and maintained high level of customer satisfaction.