
Dynamic security professional with over four years of experience in security operations and customer service, complemented by more than ten years of management expertise. Skilled in de-escalation techniques, team training, and fostering strong client relationships to ensure a secure and supportive environment. Proven ability to swiftly address and resolve incidents while maintaining safety across diverse settings, demonstrating exceptional surveillance and situational awareness. Strong communication skills enhance collaboration and effectiveness in high-pressure situations, driving operational excellence and client satisfaction.