Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEVEN TYNER

Rossville,GA

Summary

Talented professional with extensive experience in the hospitality industry. Proven record of success in managing and leading large teams. Adept at cultivating and maintaining strong relationships with business partners and customers. Skilled in cost control, inventory management, and customer service.

Overview

23
23
years of professional experience

Work History

Hospitality and Bar Manager

Chili's Bar and Grill
02.2025 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Implemented effective inventory control systems to help prevent waste.
  • Motivated staff to perform at peak efficiency and quality.

General Manager

Mellow Mushroom
03.2024 - 11.2024
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Administered employee discipline through verbal and written warnings.
  • Trained employees on duties, policies and procedures.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.

Restaurant Manager

First Watch
03.2023 - 02.2024
  • Recruited, trained, evaluated, scheduled and supervised all restaurant team members
  • Expertise in managing the entire restaurant operations including hiring and training, food preparation, inventory control and cost management
  • Cultivated positive relationships with customers through excellent hospitality
  • Developed direct reports through cross-training and assisting in development of new skills
  • Reviewed monthly financial statements to assess performance against budget objectives.

Assistant General Manager/Kitchen Manager

Applebee's Neighborhood Bar & Grill
03.2022 - 02.2023
  • Managed day-to-day operations, ensuring high levels of customer service and satisfaction
  • Resolved customer complaints in a timely manner with an emphasis on maintaining positive relationships
  • Led operations of 4 million/year restaurant; controlled budgets and conducted financial analysis to optimize profitability
  • Promoted teamwork among employees by encouraging collaboration and offering support whenever possible.

General Manager

California Pizza Kitchen
01.2010 - 02.2022
  • Provided leadership in developing a positive team environment that encourages creativity, productivity and morale
  • Recruited qualified candidates for open positions within the restaurant, led interviews and made hires
  • Kitchen Manager at Applebee's Neighborhood Bar & Grill
  • Developed and implemented operational policies and procedures to improve customer service and increase efficiency
  • Created revenue forecasts and reports to monitor restaurant budget
  • Performed regular maintenance checks on kitchen equipment and reported any malfunctioning items immediately.

Kitchen Manager

Applebee's Neighborhood Grill & Bar
06.2002 - 12.2009
  • Selected to lead training of local MITs
  • Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations
  • Promoted teamwork among employees by encouraging collaboration and offering support whenever possible
  • Demonstrated excellent organizational skills in managing the daily operations of a busy kitchen environment
  • Verified daily prep lists to confirm correct amount of prepared products.

Education

High School Diploma -

Cape Coral High
Cape Coral, FL
06-1994

Skills

  • Staff Supervision
  • Branding
  • Schedule Management
  • Business Development
  • Business Administration
  • Contract Negotiations
  • Customer Retention
  • Financial Administration
  • Sales
  • Expense Control
  • P&L Management
  • Training and Development
  • Employee Scheduling
  • Health codes compliance
  • ServSafe compliance

Timeline

Hospitality and Bar Manager

Chili's Bar and Grill
02.2025 - Current

General Manager

Mellow Mushroom
03.2024 - 11.2024

Restaurant Manager

First Watch
03.2023 - 02.2024

Assistant General Manager/Kitchen Manager

Applebee's Neighborhood Bar & Grill
03.2022 - 02.2023

General Manager

California Pizza Kitchen
01.2010 - 02.2022

Kitchen Manager

Applebee's Neighborhood Grill & Bar
06.2002 - 12.2009

High School Diploma -

Cape Coral High

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