Summary
Overview
Work History
Education
Skills
Timeline
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Steven Valdez

Steven Valdez

Aurora,CO

Summary

Proven leader and efficient problem-solver, adept in Microsoft Office and possessing exceptional communication skills, enhanced Selective Service System operations through strategic administrative support and innovative process improvements. Excelled in roles requiring the coordination of complex tasks and team leadership, significantly contributing to organizational success.

Overview

17
17
years of professional experience

Work History

Management Services Assistant

Selective Service System
09.2019 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Performs high‐level technical and clerical functions to support the Administrative Officer in a wide array of administrative and management support functions.
  • Performs a variety of budgetary functions including assembling the Region’s budget, drafting statements supporting budget, reconciling obligation and expenditures with region operating budget, and preparing various budget reports.
  • Performs a variety of procurement and contractual functions to include certifying payment of various charges and preparing documentation for open market purchases.
  • Performs a variety of travel‐related functions to include preparing itineraries and requests for travel orders, processing travel vouchers using current travel regulations.
  • Performs civilian personnel services to include liaison with NHQ Human Resources, preparing initial documentation for all personnel actions, developing training requests, and allocating training funds. Performs military personnel services for Reserve Force Officers assigned to the Region to include liaising with personnel and fiscal offices of the various military branches, monitoring military records for accuracy, and ensuring that personnel changes to automated records are processed. Inputs all AT requests and tracks actual cost of AT tours via RFAPS. Prepares orientation/welcome packet for all new RFOs and State Directors as well as relevant correspondence to National Headquarters.
  • Assists in planning and conducting Region conferences, roundtables, and staff meetings. Attends training or staff conferences to support administrative requirements or to present topical information on administrative procedures and policies, as required.
  • Is assigned all IT functions to include the following: SharePoint Site Owner, SAAR’s for network access for field staff, monitoring network performance, assists with restoration and recovery procedures, installing new software/hardware, and reports deficiencies to Operations Manager.
  • I volunteer for the S.T.A.R. team, which takes in agency improvement ideas from all staff members and puts those ideas in a formatted paper form to be sent up to higher management.

Acting Administrative Officer

Selective Service System
12.2019 - 06.2020
  • Acting Administrative Office for this period of time as well, February 2021-August 2021
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Acts as budget officer/analyst for the region in formulating, justifying, revising and executing the RHQ's budget.
  • Responsible for the effective personnel management practices for both civilian and military staff assigned to the RHQ.
  • Responsible for a variety of purchasing and contractual functions.
  • Responsible for providing management/program analysis, and/or other special projects.
  • Responsible for the logistical and office service functions for the RHQ.

Program Assistant

Selective Service System
07.2019 - 09.2019
  • Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
  • Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
  • Supported the development of new programs through thorough research and analysis of industry trends.
  • Strengthened communication between team members by establishing clear channels for information sharing.
  • Maintained automated systems for manipulating, capturing, and interpreting data.
  • Answered general inquiries independently and prepares correspondence for region staff. I have received praise in my communication skills by various field staff when handling their issues.
  • Researched, assembled, and prepared recurring special reports, news releases, and briefing materials for conferences. Many of my news releases are featured on the SSS website, and the monthly newsletter for the Agency called the Register.
  • Assisted in the implementation of program initiatives. Provides administrative and management support by doing high level technical and clerical functions for Region III headquarters which include file management, mail services, personnel actions such as awards, National Headquarter Orders, payroll hours for State Directors, help process travel vouchers, Contact Cards, After Action reports, and other administrative duties. I also send state director hours reports to our national headquarters and update the State Director Hours Projections for Region III.
  • Helped prepare correspondence on administrative matters to National Headquarters, Region III Headquarters, and field staff.
  • Assisted with planning and conducting Region Conferences such as NOSD, Virtual Teleconferences, and staff meetings.
  • Established and maintained supplies for the Region, both at the office location and those located at the region warehouse or storage areas.

Postal Service Employee

USPS
09.2014 - 06.2015
  • Expedited package delivery with careful attention to detail, ensuring proper handling and routing of parcels.
  • Assisted customers in resolving issues related to undelivered or damaged mail, providing prompt solutions that met their needs.
  • Boosted operational efficiency with regular maintenance of mail-processing equipment, minimizing downtime due to mechanical issues.
  • Maximized customer convenience by efficiently managing post office box rentals, key distribution, and payment collections.

US Army Soldier

US Army
02.2007 - 10.2013
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Supervised the maintenance and security of various equipment to include large military trucks worth more than over 5 million dollars, never having a shortage. I went through several changes of command, and each time we had to conduct a full inventory of our equipment.
  • Supervised and maintained all the Company’s personnel records office and received a satisfactory rating on all inspections. I also implemented an innovative system where all personnel actions are tracked and expedited properly to higher levels of command. I composed, edited, and proofread memorandums to ensure accuracy before submitting to my commander and the higher levels of command. I supervised a group of two soldiers who ran the day-to-day tasks in my unit’s personnel room.
  • Created all travel orders, travel vouchers, local vouchers using the Defense Travel System for all soldiers in my Company.
  • I volunteered over 1,000 hours to various Army Programs to help improve relations with allied countries and improve employees’ welfare. I was awarded the Military Outstanding Volunteer Service Medal for my service to the Army community.
  • I was the squad leader of five soldiers during various Air Defense missions in the German Area of Operations to include Poland, Germany, and Israel. We transported millions of dollars’ worth of equipment by train and aircraft to these different countries.
  • I have taken a wide range of courses using the Army’s professional development system. Most of the classes I elected to take were on Microsoft software products.

Education

Master of Business Administration -

Keller Graduate School of Business Management
Westminster, CO
03.2020

Master of Science - Human Resource Management

DeVry University
Westminister, CO
06.2016

Skills

  • Microsoft Office/Excel/Windows Advanced User QuickTime Time and Attendance Software
  • IMIS
  • Board program
  • Oracle Accounting Software
  • Concur Travel System
  • Customer Service Leadership Training and Development Databases Communication/Interpersonal Skills
  • Conflict Management
  • Expense Reports
  • Able to learn new software/programs with ease, Tech Savy
  • Memo Preparation Office Coordination Detail Oriented
  • Administrative Support
  • Travel Vouchers

Timeline

Acting Administrative Officer

Selective Service System
12.2019 - 06.2020

Management Services Assistant

Selective Service System
09.2019 - Current

Program Assistant

Selective Service System
07.2019 - 09.2019

Postal Service Employee

USPS
09.2014 - 06.2015

US Army Soldier

US Army
02.2007 - 10.2013

Master of Business Administration -

Keller Graduate School of Business Management

Master of Science - Human Resource Management

DeVry University

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Steven Valdez