Summary
Overview
Work History
Education
Skills
Timeline
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Steven Velke II

Howard Beach,NY

Summary

Skilled Service Technician and Installer with commitment to craftsmanship. Driven to consistently contribute value through impeccable work ethic and continually strive to achieve new service and installation skills. Experience managing high-volumes of service calls while maintaining quality and efficiency. Demonstrates strong problem solving skills and possesses an intricate understanding of many mechanical and electrical processes. Experienced installer of various HVAC appliances, piping and electrical in many different environments.

Overview

14
14
years of professional experience

Work History

HVAC Service Technician

Systematic Control
07.2012 - Current
  • Installation and service of residential/commercial heating and air conditioning equipment, including but not limited to forced hot air gas fired furnaces, gas fired hydronic boilers, steam boilers, VRF systems, high velocity systems, high efficiency boilers, hot water heaters, condensers, air handling units and ductless split systems, electric duct heat, fan coil units (electric and hot water).
  • Installs new equipment and explained operation and routine maintenance protocols to customers.
  • NATE certified for core and heat pump specialist.
  • Reviews technical documentation to complete equipment installation, maintenance and repair.
  • Inspects equipment to diagnose operational issues.
  • Diagnoses and troubleshoots problems, repairing and restoring machines to peak performance.
  • Explains diagnostic findings to customers and outlines repair or service options.
  • Services equipment for expedient repair and minimal downtime.
  • Cleans and lubricates parts to keep equipment operating at peak performance.
  • Demonstrates a vast understanding of electric, refrigeration and plumbing.

Line Cook

Vincents Clam Bar
06.2016 - 01.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Grilled meats and seafood to customer specifications.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

High School Diploma -

Queens Metropolitan High School
Rego Park, NY
06-2016

Skills

  • Equipment knowledge across various systems, components manufacturers and models
  • Pipefitting proficiency including but not limited to threading and fitting pipe for use in gas lines, steam lines and water lines
  • Installation of pex piping
  • Use of MAP, Propane, Butane, Acetylene and Oxy-acetylene
  • Soldering and brazing copper and aluminum
  • Knowledgeable in boiler piping for various systems
  • Hand tool and powertool knowledge
  • Installation knowledge (commercial and residential)
  • Diagnostic skills
  • Mechanical aptitude
  • Service and Install of HVAC systems including but not limited to steam boilers, hydronic boilers, furnaces, split systems, package units, VRF systems, hot water heaters, ductless systems, radiant systems, damper systems
  • Well versed in preventative maintenance
  • Understand and able to troubleshoot/install various electrical systems

Timeline

Line Cook

Vincents Clam Bar
06.2016 - 01.2017

HVAC Service Technician

Systematic Control
07.2012 - Current

High School Diploma -

Queens Metropolitan High School