Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Collaborated with cross-functional teams to ensure seamless service delivery to clients.
Conducted regular account reviews, identifying areas for improvement or optimization and implementing necessary changes accordingly.
Tax Research Administrator
UKG
03.2021 - 07.2022
Supported customers in resolving tax-related issues by conducting meticulous analysis of business tax records
Leveraged Salesforce ticketing and case management systems to ensure smooth task completion and documentation
Collaborated with tax agencies and clients to gather relevant data and information necessary for resolving tax issues, demonstrating strong interpersonal, communication, and customer service skills
Utilized SQL to generate reports and extract data for analysis, improving the efficiency of tax-related tasks
Business Development Representative
PMA USA
03.2020 - 03.2021
Engaged closely with small businesses to design and implement customized plans, tailored precisely to fulfill their needs while ensuring strict compliance with ERISA and HIPAA regulations
Met and consistently exceeded monthly and quarterly sales goals through detailed product and service knowledge
Expanded client base with powerful marketing, cold calling and referral management
Conducted cold calls, maintained a client database, and presented services
Sales Manager
Grupo Torres USA
12.2017 - 06.2019
Successfully established a US subsidiary, including warehouse and showroom setup
Developed and executed a comprehensive business plan, defining sales objectives, target markets, and strategies to enter the US market and drive revenue growth
Managed logistics and supply chain operations, ensuring efficient inventory management
Adjusted selling prices by monitoring costs, competition and supply and demand
Account Manager
United Furniture Industries
04.2014 - 04.2019
Managed assigned sales territory to achieve and exceed sales goals and account acquisition objectives
Demonstrated effective communication and needs analysis skills with clients
Attended industry events and optimized lead generation
Estimated and quoted prices, credit or contract terms and delivery dates