Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Vigil

LOS LUNAS,NM

Summary

With a proven track record at AutoZone, I excel in inventory management and fostering customer relations, enhancing operational efficiency by over 30%. My leadership in parts management and dedication to improving customer satisfaction through strategic inventory audits and supplier negotiations highlight my hardworking and reliable nature, driving significant cost savings and process improvements.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Parts Manager

AutoZone
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
  • Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
  • Provided timely, insightful and accurate reports to upper management.
  • Ordered parts for customers, repair shops, and service departments for use in Type equipment.
  • Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
  • Analyzed sales trends to follow demands of customers and in-shop needs.

Order Filler

Walmart
08.2024 - Current
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.

2nd Shift Lead

Fresenius Medical Care Holdings Inc.
06.2020 - 07.2024
  • Improved team productivity by implementing efficient workflows and optimizing shift schedules.
  • Boosted employee morale and job satisfaction by creating an inclusive and supportive work culture.
  • Developed standard operating procedures for repetitive tasks, ensuring consistent quality across all shifts.
  • Coordinated inventory management activities to reduce waste and optimize material usage.

Area Manager

Walmart
01.2008 - 06.2020
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Transformed underperforming teams into productive, profitable teams.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
  • Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
  • Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
  • Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Education

Valley High School
Albuquerque, NM
05.1995

Skills

  • Invoice processing
  • Customer service
  • Inventory management
  • Ordering parts
  • Improving customer satisfaction
  • Stock management
  • Inventory auditing
  • Returns processing
  • Forklift operation
  • Inventory restocking
  • Warehouse operations
  • Goal setting
  • Customer relations
  • Coordinating paperwork
  • Staff training
  • Supply chain coordination
  • Demand forecasting
  • POS systems operations
  • Operations management
  • Performance improvement
  • Lean principles
  • Logistics planning
  • SAP
  • Parts documentation
  • Reviewing deliveries
  • Stock control
  • Problem-solving
  • Hardworking and reliable
  • Management
  • Decision-making
  • Employee training
  • Safety compliance
  • Flexible schedule
  • Rule enforcement
  • Codes compliance
  • Job planning
  • Energetic and positive
  • Schedule management
  • Project scheduling
  • Site management
  • Best building practices

Certification

White belt in lean six sigma

Timeline

Order Filler

Walmart
08.2024 - Current

2nd Shift Lead

Fresenius Medical Care Holdings Inc.
06.2020 - 07.2024

Area Manager

Walmart
01.2008 - 06.2020

Parts Manager

AutoZone

Valley High School

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Steven Vigil