Steven Vrazel
Princeton
Summary
Detail-oriented Monitoring Agent with expertise in incident response and CCTV monitoring. Proven ability to identify security breaches and ensure operational efficiency, contributing to a safer environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Monitoring Agent
3rd Eye Surveillance Systems
Richardson, TX
07.2020 - Current
- Monitored surveillance footage to identify security breaches and ensure safety protocols.
- Documented incidents and prepared reports for management review and action.
- Collaborated with law enforcement during investigations to provide critical video evidence.
- Provided timely alerts to relevant parties regarding potential security breaches or anomalies detected through monitoring processes.
- Ensured consistent service delivery by proactively identifying areas requiring attention through diligent analysis of monitored data streams.
- Monitored CCTV cameras and alarm systems for security breaches.
Delivery Driver
Pizza Hut
Princeton, TX
12.2016 - 09.2020
- Delivered orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Delivered packages to customer doorsteps and business offices.
Delivery Driver
Domino's Pizza
McKinney, TX
09.2015 - 01.2016
- Maintained accurate records of deliveries, enhancing operational efficiency and accountability.
- Coordinated with kitchen staff to streamline order preparation and minimize delays.
- Implemented route optimization strategies, reducing delivery times and fuel consumption.
ICS Stocker
Walmart
McKinney, TX
01.2009 - 04.2015
- Stock shelves efficiently to ensure optimal product availability and customer satisfaction.
- Operate stock management systems to track inventory levels and restocking needs.
- Collaborate with team members to maintain store organization and cleanliness standards.
Education
Liberal Arts
Collin County Community College
Plano, TXSkills
- Incident response
- Teamwork and collaboration
- Customer service
- Reliable and responsible
- Attention to detail
- CCTV monitoring
Certification
Texas private security license
License number :00958907
License type: alarm systems monitor
Timeline
Monitoring Agent
3rd Eye Surveillance Systems
07.2020 - Current
Delivery Driver
Pizza Hut
12.2016 - 09.2020
Delivery Driver
Domino's Pizza
09.2015 - 01.2016
ICS Stocker
Walmart
01.2009 - 04.2015
Liberal Arts
Collin County Community College