Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Waggoner

Tucson,AZ

Summary

I am an experienced auto body repair technician with 14+ years of expertise in vehicle damage assessment, repair estimation, and customer service. I am seeking a Field Auto Damage Adjuster role where I can apply my skills in damage assessment, claims handling, and settlement negotiation. Passionate about problem-solving and assisting customers, I thrive in fast-paced environments and am confident in my ability to contribute positively to your team.


Overview

15
15
years of professional experience

Work History

Auto Body Repair Technician

Economy Auto Body and Paint
06.2012 - 09.2021
  • In this role, I assessed vehicle damage, provided detailed repair estimates, and communicated with insurance companies to ensure timely claim processing
  • I negotiated repair costs and timelines with customers, vendors, and adjusters to reach fair resolutions
  • I maintained accurate records for compliance and transparency while delivering exceptional customer service by keeping clients informed throughout the process
  • Additionally, I performed the repairs myself, ensuring quality workmanship

Maintenance Technician

Hickman's Egg Ranch
01.2015 - 01.2016
  • I maintained and repaired machinery to ensure efficient operation while minimizing downtime
  • I managed inventory for maintenance parts and ensured hazardous materials were properly stored
  • I prioritized safety by following protocols, conducting inspections, and preventing risks
  • I worked collaboratively to resolve issues quickly in a fast-paced environment, demonstrating strong time management and organizational skills

Auto Body Repair Technician

Maaco
03.2007 - 04.2011
  • I worked as an auto prepper/detailer, preparing vehicles for paint and ensuring they were clean and presentable
  • My attention to detail and commitment to quality contributed to customer satisfaction and repeat business

Education

License - Cosmetology

Empire Beauty School
Tucon, AZ
01.2018

High School Diploma -

Downtown Alternative High School
Tucson, AZ
01.2007

Skills

  • Advanced computer skills
  • Claims investigation
  • Damage assessment
  • Property valuation
  • Critical thinking
  • Decision-making
  • Quality control
  • Team collaboration
  • Attention to detail
  • Problem-solving
  • Policy interpretation
  • Active listening

Timeline

Maintenance Technician

Hickman's Egg Ranch
01.2015 - 01.2016

Auto Body Repair Technician

Economy Auto Body and Paint
06.2012 - 09.2021

Auto Body Repair Technician

Maaco
03.2007 - 04.2011

High School Diploma -

Downtown Alternative High School

License - Cosmetology

Empire Beauty School
Steven Waggoner