Summary
Overview
Work History
Education
Skills
Timeline
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Steven Wallace

1407 Linden Blvd, Apt 11G,NY

Summary

Dynamic Patrol Sergeant with the NYPD, recognized for enhancing community safety through proactive policing and effective de-escalation techniques. Proven ability to mentor officers and streamline operations, demonstrating strong problem-solving skills and unwavering integrity. Committed to fostering trust within the community while maintaining high standards of professionalism and officer safety.

Overview

17
17
years of professional experience

Work History

Patrol Sergeant

NYPD
01.2025 - Current
  • Enforced departmental policies and procedures in public safety operations.
  • Conducted routine patrols, ensuring community safety and crime prevention.
  • Responded promptly to emergency calls, coordinating with other units for effective resolution.
  • Prepared detailed reports on incidents and activities for departmental review.
  • Utilized communication systems to relay information and updates efficiently.
  • Mentored junior officers, providing guidance on proper police procedures and promoting professional growth.
  • Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
  • Evaluated officer performance during shifts, identifying areas for improvement and providing constructive feedback for continuous development.

Police Officer

NYPD
07.2019 - 01.2025
  • Enforced laws and maintained public safety through proactive patrolling and community engagement.
  • Investigated incidents, gathered evidence, and prepared detailed reports for legal proceedings.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.

Infantryman

United States Army
01.2013 - 05.2016
  • Led tactical operations ensuring mission success and team coordination in diverse environments.
  • Conducted reconnaissance missions, gathering intelligence to inform strategic planning and execution.
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Conducted safety briefings for squad members prior to missions.
  • Executed directives from command center with necessary timeliness and efficiency.
  • Analyzed terrain to identify advantageous positions for operations.
  • Developed and implemented strategies to maximize squad efficiency.
  • Promoted to higher ranks ahead of peers due to exemplary performance and leadership skills.
  • Achieved objectives under extreme stress by leading squad through simulated combat scenarios.
  • Executed strategic patrols under challenging conditions for enhanced area security.
  • Led fire team during infantry dismounted battle drills and situational training exercises.

Overnight Stocker

King Kullen
03.2012 - 01.2013
  • Managed inventory replenishment to ensure product availability on sales floor.
  • Collaborated with team members to organize stock in designated locations for easy access.
  • Conducted quality checks on incoming products, ensuring adherence to safety standards.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.

Shopkeeper

Convenience Store
06.2008 - 03.2012
  • Managed daily inventory tasks to ensure stock levels met customer demand.
  • Provided exceptional customer service, resolving issues to enhance shopping experience.
  • Managed daily operations, ensuring a clean, organized, and efficient store environment.
  • Tagged merchandise and neatly stocked on shelves and display areas.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Handled cash transactions accurately, balancing daily sales reports for financial integrity.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
New York, NY
08-2023

Associate of Science - Criminal Justice

Queensborough Community College
Oakland Gardens, NY
08-2018

High School Diploma -

Cambridge High School
St. James, Jamaica, West Indies
06-2008

Skills

  • Officer safety
  • Community policing
  • De-escalation techniques
  • Integrity and honesty
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Adaptability and flexibility
  • Self motivation
  • Professionalism
  • Patrol procedures
  • Report writing

Timeline

Patrol Sergeant

NYPD
01.2025 - Current

Police Officer

NYPD
07.2019 - 01.2025

Infantryman

United States Army
01.2013 - 05.2016

Overnight Stocker

King Kullen
03.2012 - 01.2013

Shopkeeper

Convenience Store
06.2008 - 03.2012

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice

Associate of Science - Criminal Justice

Queensborough Community College

High School Diploma -

Cambridge High School

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