Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Steven Warren

Tillamook,OR

Summary

  • Proactive and meticulous Retail Associate with over 10 years of experience in the Customer Service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

6
6
years of professional experience

Work History

Sanitation Worker

Tillamook Country Smoker
03.2023 - 10.2023
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Improved recycling rates by diligently sorting materials according to guidelines and regulations.
  • Ensured public safety by removing hazardous materials and reporting potentially dangerous situations to supervisors.
  • Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
  • Assisted in reducing pest infestations by properly disposing of food waste and maintaining clean surroundings.
  • Collaborated with colleagues for timely completion of large-scale projects involving waste removal and facility maintenance.
  • Ensured proper disposal procedures by carefully handling hazardous materials according to established protocols.
  • Maintained a professional appearance and demeanor while representing the company on job sites, during community events, or when interacting with clients.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.

Cashier/Gas Station Attendant

Shell Gas Station
03.2021 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Sanitation Worker

Tillamook Country Smoker
03.2020 - 01.2021

Grocery Manager

Garibaldi Bay Market
03.2018 - 04.2020
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Streamlined store operations for more effective staff scheduling and task allocation.
  • Improved overall sales by identifying market trends and optimizing product selection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Boosted employee morale by fostering a positive work environment and providing regular feedback.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Developed promotional strategies that drove increased foot traffic and boosted sales revenue.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
  • Maintained up-to-date knowledge of industry trends, products, and innovations to better serve customers'' needs.
  • Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Performed key tasks to promote inviting grocery store appearance.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.

Education

GED -

Redmond High School
Redmond, OR
06.2003

Skills

  • Regulatory Compliance
  • Hazardous Material Handling
  • Trash Collection
  • Pressure Washing
  • Heavy Lifting
  • Decontamination Procedures
  • Industrial Cleaning
  • Stock Control
  • Vendor Relations
  • Store Operations
  • Staff Supervision
  • Problem Solving
  • Machinery Cleaning
  • Chemical Storage
  • Safe Work Practices
  • OSHA Standards
  • Critical Thinking
  • Removing Parts
  • Hazardous Chemicals
  • Stockroom Organization
  • Equipment Sanitizing
  • Hydraulic Fluid
  • Customer Satisfaction
  • Service Quality
  • Facility Housekeeping
  • Tools Cleaning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sanitation Worker

Tillamook Country Smoker
03.2023 - 10.2023

Cashier/Gas Station Attendant

Shell Gas Station
03.2021 - 01.2023

Sanitation Worker

Tillamook Country Smoker
03.2020 - 01.2021

Grocery Manager

Garibaldi Bay Market
03.2018 - 04.2020

GED -

Redmond High School

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