Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Supervising Family Service Specialist-Resource
18 Years 5 Months
Department of Child Protection and Permanency | 05.2007 - 10.2025
Assisted in the Joint Application Design Sessions (JAD)-Release 2 regarding investigations and CWS
Schedules, plans and conduct conferences with resouce family home study writer (RFHSW)who conducts home studies toprocess and ensure compliance with the 150 day licensing process.
Supervises and conference with the resource fmily support worker (RFSW) who provides ongoing support to the resouce families
Completes and or approves the ICPC CWS assessment within the required time frames as well as approve the corrective Action Plan (CAP) within 30 days of receiving the IAIU investigation findings report, Montinoring the CAP and or providing support services once accepted by the IAIU CQI Unit.
Participates in the development of unit policy and procedure, supervises the establishment and maintain of records and files
Works with staff committee to review, develop and implement policies, procedures, standards and rules
Identifies operational and personnel problems and other difficulties; receives complaints; provides recommendations for resolution
Conducts background and reference checks to determine the licensure eligibility of resource family parents
Reviews resource family parent applications, review of homes studies and program policies and procedures
Supervises or conducts pre-service training for resource family parents
Provides technical guidance to Resource homes to aid them in developing and implementing child care programs and policies conducive to the needs of the children served, including effectively utilizing room arrangements, equipment, and materials, treatment strategies, staff qualifications and training, and coordinating and allocating staff and other resources.
Supervising Family Service Specialist 2 Permanency
2 Years 5 Months
Department of Child Protection and Permanency | 03.2005 - 08.2007
2006
Assist in the Joint Application Design Sessions (JAD)-Release 2 regarding investigations and CWS
Schedules, plans and conduct conferences with 5 subordinates staff to interpret policy; provides advice and in handling difficult cases
Supervises work operation and functional programs and has responsibility for effectively recommending promoting, demoting and or discipline of employees
Analyzes the need for specialized social work activities within a local area based on client population and provides for these services; which may include: protective services for children, domestic violence, sex abuse, substance abuse, adolescent behavior and others
Prepare reports
Participates in the development of unit policy and procedures
Supervises the establishment and maintain of records and files
Works with staff committee to review, develop and implement policies, procedures, standards and rules.
Family Service Specialist 1
6 Years 8 Months
Department of Child Protection and Permanency | 09.2000 - 05.2007
Conducted initial intake investigations of severe complex abuse and neglect such as life threatening neglect and sexual
Conducted investigations for abuse or neglect referrals within 24 hrs: interviewed children, parents, relatives, neighbors and other collateral parties to the family or institution; taken appropriate action to seek court intervention, police assistance or severe situation removal of the child from an unsafe environment in accordance with statue
Handled a high complex caseload of families in severe crisis, provided group and individual counseling to children and their families
Provided case consultation with professional staff to discuss family problems and treatment methods; utilized community resources for mental health, medical, vocational, educational, residential, and other assistance and provided recommendations on behalf of agency clients
Provided programmatic information and technical expertise to individuals involved in a group work activity.
Long Substitute Teacher
6 Years 9 Months
School District of Philadelphia | 09.1991 - 06.1998
Implemented lesson plans to facilitate student learning in diverse classroom settings.
Managed classroom behavior to create a positive and productive learning environment.
Adapted instructional materials to meet varying student needs and learning styles.
Collaborated with regular teachers to ensure continuity of education during absences.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Emergency Medical Technician
34 Years 7 Months
Life Support Ambulance Services | 01.1992 - 1997
Responded to emergency calls, providing timely assessment and care for patients in critical conditions.
Administered basic life support techniques, ensuring patient safety during transport to medical facilities.
Collaborated with healthcare teams to facilitate smooth transitions of patient care upon arrival at hospitals.
Maintained and inspected medical equipment, ensuring readiness and reliability for emergency situations.
Documented patient information accurately in electronic health records, supporting continuity of care.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Education
Masters - Multi-Cultural Education
Eastern College | St. David, Pa
18 credits toward Masters
Bachelors of Science - Recreation
Cheyney University of Pa | 08-1992
Skills
Customer service
Flexible and adaptable
Dependable and responsible
Teamwork and collaboration
Friendly
positive attitude
Timeline
Supervising Family Service Specialist-Resource
Department of Child Protection and Permanency
05.2007 - 10.2025Read More
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