- Backpacking and Hiking
- Avid Reader
- Photography
- Road Trips
- Committed to improving personal fitness through regular participation in weight lifting
Steven Watt
Fullerton,USA
Summary
Energetic and driven Kinesiology student at California State University, Fullerton, set to graduate in December 2024. With hands-on experience as a Physical Therapist Assistant and a proven track record in customer service and management, I bring a unique blend of leadership, patient care, and multitasking skills. I thrive in fast-paced environments, whether it's guiding patients through recovery, managing teams, or delivering top-tier service. Passionate about helping others achieve their best, I'm ready to apply my skills and knowledge to make an impact in the health and wellness industry.
Overview
6
6
years of professional experience
Work History
Physical Therapist Assistant
Select Physical Therapy
01.2024 - 05.2024
- Assisted therapists with patient care, ensuring proper setup and sanitation of equipment
- Guided patients through exercise routines and stretches, offering clear instruction and encouragement
- Maintained clinic cleanliness and supported administrative tasks, including filing and organization
Server
Islands Restaurant
04.2021 - 05.2024
- Delivered exceptional guest service, enhancing the dining experience with attentiveness and personalized care
- Processed payments efficiently, managing high-volume shifts with composure and accuracy
- Anticipated customer needs, promptly addressing any concerns or special requests
Manager
Domino’s Pizza
05.2018 - 08.2020
- Led a team of employees, driving operational efficiency and customer satisfaction through effective leadership
- Trained and mentored new hires, fostering a productive and team-oriented workplace
- Handled conflict resolution and performance management to meet and exceed company standards
Education
Bachelor of Science - Kinesiology
California State University
Fullerton, CA12.2024
Associate of Science -
Fullerton College
Fullerton, CA07.2020
Skills
- Patient Care & Rehabilitation
- Customer Service Excellence
- Team Leadership & Employee Development
- Time Management & Multitasking
- CPR & First Aid Certified
- Gait training
- Therapeutic exercises
- Patient Education
- Customer Service
- Safety Management
- Attention to Detail
- Excellent Communication
Accomplishments
- "Led a team of 10-15 staff, cutting wait times, saving thousands in product, and reducing labor costs over two years."
- Collaborated with team of 15 team members in achieving a 5 star rating.
- "Documented and resolved customer issues, leading to a 15% increase in overall customer satisfaction and repeat business, while streamlining service processes for faster resolution times."
Interests
Timeline
Physical Therapist Assistant
Select Physical Therapy
01.2024 - 05.2024
Server
Islands Restaurant
04.2021 - 05.2024
Manager
Domino’s Pizza
05.2018 - 08.2020
Associate of Science -
Fullerton College
Bachelor of Science - Kinesiology
California State University
Similar Profiles
Emilee MarskeEmilee Marske
Physical Therapist at Select Physical TherapyPhysical Therapist at Select Physical Therapy
Kyle FleckKyle Fleck
Patient Service Specialist at Select Physical TherapyPatient Service Specialist at Select Physical Therapy
Mae HarrisMae Harris
Patient Service Specialist at Select Physical TherapyPatient Service Specialist at Select Physical Therapy
Cynthia NeubergerCynthia Neuberger
Center Support Specialist at Select Physical TherapyCenter Support Specialist at Select Physical Therapy
CHAR TAGUINODCHAR TAGUINOD
Group Operations Liaison at PIH HealthGroup Operations Liaison at PIH Health