Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Weber

Crandon,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

39
39
years of professional experience

Work History

Retail Associate

Menards
05.2022 - Current
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Promoted offerings by expression passion for company brand, products, services and solutions to customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Business Owner

S&J Weber Enterprise
03.2021 - 04.2022
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Interacted well with customers to build connections and nurture relationships.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Assistant Manager

Menards
05.2019 - 03.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.

Retail Sales Associate

Menards
10.2018 - 05.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

General Manager

Nicolet Country Club
03.2016 - 06.2018
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Jail Administrator

Forest County
07.2010 - 03.2016
  • Coordinated office events, seminars and meetings for staff and clients.
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Created organized filing system to manage department documents.
  • Created reports, presentations and other materials for executive staff.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Built and managed processes for tracking and monitoring department performance.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Police Liaison Officer

Forest County
10.2000 - 07.2010
  • Liaised between internal departments and external partners to promote efficient communication and collaboration.
  • Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
  • Collaborated with other departments, identifying and addressing areas needing improvement.
  • Monitored and reported on progress of liaison initiatives, providing feedback to stakeholders.
  • Assisted in resolving conflicts between parties, providing mediation and negotiation tactics.
  • Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
  • Performed conflict resolution between student body, parents, teachers and administration.
  • Conducted school security inspections.
  • Collaborated with administration and teachers to develop crisis plans.
  • Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
  • Provided security and safety to school staff and students.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Deputy Sheriff

Forest County
08.1990 - 10.2000
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Identified suspicious activity and conducted interviews with witnesses to build cases.
  • Provided public safety assistance at community events to maintain safe and secure environments.
  • Gathered information and evidence to assist in solving crimes.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
  • Served court documents and completed civil process duties for [Number] cases.

Logger

Bauknecht Brothers Logging
04.1988 - 05.1992
  • Cleaned, maintained and inspected chainsaws on daily basis before each shift.
  • Chopped down trees that were diseased or had been affected by storms.
  • Handled bucking of trees and removed limbs that were cut down.
  • Measured logs and checked logs for defects.
  • Set up and removed cables prior to and after tree cutting.
  • Sheared off limbs using various type of power equipment and chainsaws.
  • Cleared brush from areas where trees were being prepared for removal.

Security Specialist

United States Air Force
03.1985 - 04.1988
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Screened incoming employees, personal belongings, and shipments for security concerns.
  • Completed vulnerability scans to identify at-risk systems and remediate issues.
  • Oversaw credentialing activities for all employees, contractors and consultants.

Education

Associate of Applied Science - Police Recruit Academy

Fox Valley Technical College
Appleton, WI
11.1990

High School Diploma -

Crandon High School
Crandon, WI
05.1984

Skills

  • Cash Register Operations
  • Verbal and Written Communication
  • Appeals Support
  • Self-Directed Learning
  • Constructive Feedback
  • Cleaning and Sanitizing
  • Retail Transactions
  • Loyalty Programs
  • Upscale Dining
  • Hospitality and Accommodation

Accomplishments

  • Supervised team of 20 staff members.

Timeline

Retail Associate

Menards
05.2022 - Current

Business Owner

S&J Weber Enterprise
03.2021 - 04.2022

Assistant Manager

Menards
05.2019 - 03.2021

Retail Sales Associate

Menards
10.2018 - 05.2019

General Manager

Nicolet Country Club
03.2016 - 06.2018

Jail Administrator

Forest County
07.2010 - 03.2016

Police Liaison Officer

Forest County
10.2000 - 07.2010

Deputy Sheriff

Forest County
08.1990 - 10.2000

Logger

Bauknecht Brothers Logging
04.1988 - 05.1992

Security Specialist

United States Air Force
03.1985 - 04.1988

Associate of Applied Science - Police Recruit Academy

Fox Valley Technical College

High School Diploma -

Crandon High School
Steven Weber