Steven Wegner
Streator,IL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
25
25
years of professional experience
Work History
Metal Fabricator
US Truck Body
Streator, IL
05.2022 - Current
- Read blueprints and diagrams to determine the specified dimensions, tolerances, and materials necessary for fabrication.
- Grind off excess weld material from joints using portable grinders or buffers.
- File rough edges of metal after cutting operations are completed.
- Clean work area after each shift is completed to maintain a safe working environment.
- Verify accuracy of finished pieces with measuring instruments such as calipers and micrometers.
- Secure components together with bolts and screws using power wrenches.
- Weld components in flat, vertical or overhead positions using electric arc-welding equipment.
- Follow safety protocols when operating fabricating machines.
- Set up and operate fabricating machines such as shears, brakes, rolls, presses, saws, drills, and grinders to cut, bend, form or shape metal parts.
- Install hardware on fabricated items such as hinges, handles or brackets using hand tools.
- Set up and operated rollers, flame cutters, and drill presses.
- Constructed and assembled structural metal components and products.
- Provided on-the-job training and coaching for new team members.
Landscape Foreman
Cosme Landscaping
Alsip, IL
04.2010 - 02.2022
- Performed regular inspections on completed projects ensuring they meet specifications set forth in contracts signed with clients.
- Identified potential problems that could arise from existing landscape features and proposed solutions accordingly.
- Inspected landscapes after installation to ensure quality standards were met.
- Conducted training sessions with crew members on safe operation of machinery and tools used in landscaping operations.
- Developed cost estimates for new or additional services requested by customers.
- Analyzed soil conditions before beginning any landscape project to determine best course of action.
- Ensured proper maintenance of equipment and tools used by crews.
- Provided guidance to team members regarding proper techniques when performing various landscaping tasks.
- Resolved customer complaints in a timely manner while maintaining excellent customer service relations.
- Organized and scheduled crews for efficient completion of projects.
- Managed planting, mulching, and edging of all landscape areas.
- Provided direction to crew members to ensure safety regulations were followed.
- Inspected malfunctioning equipment and troubleshot issues, returning tools to operation.
Service and Parts Manager
Harley Davidson Inc
Oaklawn, IL
11.1999 - 04.2010
- Maintained relationships with manufacturers and distributors in order to stay informed of new products or services available.
- Coordinated with other departments to ensure that customers receive timely repairs on their vehicles.
- Reviewed repair orders for accuracy prior to billing customers for services rendered.
- Resolved customer complaints quickly and efficiently while maintaining positive relationships.
- Created and maintained accurate records of parts inventory, ordering additional stock as needed.
- Ensured that warranties were properly processed according to manufacturer guidelines.
- Assisted customers with locating specific parts or accessories needed for their vehicle repairs or maintenance tasks.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Managed customer inquiries and complaints regarding parts availability and pricing.
Education
High School Diploma -
Alan B Shepard
Crestwood, IL05-1999
Skills
- Customer Service
- Problem-Solving
- Maintenance & Repair
- Quality Assurance
- Leadership
Timeline
Metal Fabricator
US Truck Body
05.2022 - Current
Landscape Foreman
Cosme Landscaping
04.2010 - 02.2022
Service and Parts Manager
Harley Davidson Inc
11.1999 - 04.2010
High School Diploma -
Alan B Shepard
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