Overview
Work History
Education
Skills
Timeline
Generic

STEVEN WHITE

Willimantic,Connecticut

Overview

7
7
years of professional experience

Work History

Wrecker/flatbed operator and fleet driver trainer

AAA Pioneer Valley
08.2018 - Current
  • Executed tasks according to AAA regional and corporate directives.
  • Maintained compliance with all applicable laws in fleet activities.
  • Ensure driving qualifications remain compliant with regulations.
  • Facilitated onboarding and upskilling of staff in advanced equipment handling techniques.
  • Ensured service vehicles met AAA cleanliness and maintenance guidelines.
  • Coordinated effectively with supervisory staff and HR for seamless fleet functionality.
  • Conducted employee training sessions while managing road operations with precision.
  • Performed vehicle checks on an older model Flatbed truck, ensuring ongoing maintenance needs communicated to supervisor and mechanics.
  • Configured and transported vehicles with dolly system utilizing wrecker.
  • Delivered recovery solutions including winch operations, battery jumpstarts, and lockout handling.
  • Worked alongside colleagues to troubleshoot and resolve automotive problems.
  • Gained expertise in dispatch operations for emergency coverage.
  • Receive and dispatch calls through the system 'axis'
  • Facilitated issue resolution for seamless operations.
  • Transported vehicles between authorized repair centers.
  • Fostered positive interactions with both clients and workshop staff.
  • Displayed consistent professionalism.

Repossession Agent

SRS-ALU
01.2021 - 12.2023
  • Adhered to regulations governing lawful recovery of assets for financial institutions.
  • Processed client requests targeting repossessions of various modes of transportation.
  • Operated camera cars executing OLS and CCR programs.
  • Conducted repossession activities through the skilled use of UC wreckers and flatbed tow trucks.
  • Streamlined reporting process through effective use of RCM and RDN systems.
  • Operated Clear-plan reporting systems as licensed user, executing daily POE and new job tasks in assigned location.
  • Oversaw daily operations of repossession team consisting of six employees.
  • Implemented in-person and phone outreach for asset collection.
  • Mastered adaptation to changing information inputs via effective skip tracing of debtor networks.
  • Achieved sustainable monthly financial growth surpassing a six-figure threshold.
  • Managed daily release and intake of recovered assets.
  • Oversaw assets valued at two million dollars.
  • Scheduled and coordinated intake/exit interviews for district employees.
  • Maintained outstanding customer and debtor service even in adverse weather.
  • Executed investigations discreetly to comply with Connecticut legal standards.
  • Supervised prompt action on incoming police calls.
  • Facilitated recovery of stolen vehicles in coordination with law enforcement agencies.
  • Efficiently entered data into RDN system to generate and issue bills of lading.

OM/Underground Fuel Storage Tank Inspector

Tanknology
08.2021 - 03.2023
  • Oversaw regional performance in key states including Maine, New Hampshire, and Vermont.
  • Oversaw workforce and logistical coordination for a team handling fleet functions.
  • Coordinated submission of service requests for fleet vehicles to multiple authorized facilities.
  • Evaluated and sanctioned financial claims for processing.
  • Coordinate daily functions to enhance team performance.
  • Assisted police and insurance providers in conducting accident investigations.
  • Organize shift patterns to accommodate scheduling difficulties.
  • Created training schematics for workforce education.
  • Addressed customer and client issues efficiently.
  • Carries out thorough internal audit evaluations.
  • Work to build relationship with employees and clients
  • Executed regulatory evaluations of underground storage facilities, certified as a Class A/B inspector in seven Eastern states.
  • Executed state-regulated class B inspections on a monthly basis.
  • Conducted monthly inspections at approximately 350 fueling sites, ensuring compliance with state and federal standards.
  • Detected mechanical and electrical irregularities during evaluations.
  • Communicated D.E.E.P issues to relevant teams.
  • Communicated violations directly to state and site representatives.
  • Partnered with management team to rectify issues identified during evaluations.
  • Report through TANCS and TITAN systems
  • Outlined on-site discoveries comprehensively through meticulous documentation processes.
  • Ensured integrity of spill containment systems through regular inspections.
  • Removed and disposed of spilled liquids from buckets, dispensers, and sumps in compliance with environmental protocols.
  • Perform line tightness testing
  • Implemented systematic checks for UST interstitial spaces.
  • Performed operational tasks and troubleshooting on Gebralter monitoring systems.
  • Organize and execute training programs tailored to Class C licensed operators across multiple sites.
  • Operate a company vehicle under DOT regulations
  • Responsible for the upkeep and repairs of all company vehicles and equipment
  • On call status for emergency inspections and reports due to fuel leaks
  • Use and report S.O.P’s at each location
  • Engaged in collaborations involving companies like PMG along with Energy North and EG.

Aerial Lineman

Lantek fiber optic
10.2021 - 12.2022
  • Drafted functional documentation for strategic mapping purposes.
  • Identified and repaired compromised fiber optic lines.
  • Evaluated cartographic documents to support development projects.
  • Executed installation of new fiber-optic infrastructure throughout CT.
  • Installed structural components for telecommunications on poles.
  • Managed organization and replenishment of stock supplies.
  • Ensured safe and timely operation of truck and trailer.
  • Connected fiber cable to NID enclosure at residential premises.
  • Executed precise splicing of pigtails to establish seamless fiber links.
  • Installed various equipment like J-hooks and Midspan clamps on residential structures.
  • Utilized drop clamp systems to ensure stable and reliable fiber connections.
  • Ensured daily tool and material readiness for the team.
  • Handled bucket truck functions in compliance with DOT regulations for operational safety.
  • Prepared and delivered accurate paperwork to supervisor both online and in person on a daily basis.
  • Executed subterranean cable drops to homes and businesses.

Delivery/ sales

Scranton Power sports
01.2020 - 09.2021
  • Managed transportation of heavy loads using a 4-door long bed dually truck and a 40ft gooseneck style trailer.
  • Performed towing tasks for different types of off-road and military UTVs needing repair.
  • Demonstrated operational procedures for vehicles upon customer delivery.
  • Executed integration of upgraded sound systems, auxiliary lights and Polaris Ride Command technology.
  • Water test jet skis and boats
  • Snow test snowmobiles
  • Road test motorcycles
  • Off-road test ATV UTV’s
  • Sell machines and trailers to customers
  • Drive and maintain functionality of regulated vehicles in alignment with Department of Transportation protocols.
  • Partnered effectively with major players in the automotive industry including Suzuki, Polaris, Can-Am, Harley Davidson.

Education

project management, management training

Coursera
03.2024

Associate degree - general studies, nursing

Springfield technical community college
06.2014

Skills

  • Electronic logging devices
  • Weather conditions adaptation
  • Accident prevention strategies
  • Stress tolerance
  • Logbook maintenance
  • Load securing techniques
  • Safe lifting techniques
  • Basic mechanical aptitude
  • DOT regulations
  • Trip planning software
  • Strong communication
  • Weight distribution proficiency
  • Flatbed equipment operation
  • Freight inspection
  • Maintaining logs
  • Safe driving practices
  • Pre-trip inspections
  • Heavy lifting
  • Health and safety
  • Defensive driving
  • Load security
  • Accident prevention
  • Route planning
  • Equipment inspection
  • Flatbed inspection
  • Truck maintenance
  • Material delivery
  • Offloading coordination
  • Load strapping
  • Manual drive operation
  • Tarping
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Critical thinking
  • Excellent communication
  • Safety regulations compliance

Timeline

Aerial Lineman

Lantek fiber optic
10.2021 - 12.2022

OM/Underground Fuel Storage Tank Inspector

Tanknology
08.2021 - 03.2023

Repossession Agent

SRS-ALU
01.2021 - 12.2023

Delivery/ sales

Scranton Power sports
01.2020 - 09.2021

Wrecker/flatbed operator and fleet driver trainer

AAA Pioneer Valley
08.2018 - Current

project management, management training

Coursera

Associate degree - general studies, nursing

Springfield technical community college
STEVEN WHITE