STEVEN WHITE
Willimantic,Connecticut
Overview
7
7
years of professional experience
Work History
Wrecker/flatbed operator and fleet driver trainer
AAA Pioneer Valley
08.2018 - Current
- Executed tasks according to AAA regional and corporate directives.
- Maintained compliance with all applicable laws in fleet activities.
- Ensure driving qualifications remain compliant with regulations.
- Facilitated onboarding and upskilling of staff in advanced equipment handling techniques.
- Ensured service vehicles met AAA cleanliness and maintenance guidelines.
- Coordinated effectively with supervisory staff and HR for seamless fleet functionality.
- Conducted employee training sessions while managing road operations with precision.
- Performed vehicle checks on an older model Flatbed truck, ensuring ongoing maintenance needs communicated to supervisor and mechanics.
- Configured and transported vehicles with dolly system utilizing wrecker.
- Delivered recovery solutions including winch operations, battery jumpstarts, and lockout handling.
- Worked alongside colleagues to troubleshoot and resolve automotive problems.
- Gained expertise in dispatch operations for emergency coverage.
- Receive and dispatch calls through the system 'axis'
- Facilitated issue resolution for seamless operations.
- Transported vehicles between authorized repair centers.
- Fostered positive interactions with both clients and workshop staff.
- Displayed consistent professionalism.
Repossession Agent
SRS-ALU
01.2021 - 12.2023
- Adhered to regulations governing lawful recovery of assets for financial institutions.
- Processed client requests targeting repossessions of various modes of transportation.
- Operated camera cars executing OLS and CCR programs.
- Conducted repossession activities through the skilled use of UC wreckers and flatbed tow trucks.
- Streamlined reporting process through effective use of RCM and RDN systems.
- Operated Clear-plan reporting systems as licensed user, executing daily POE and new job tasks in assigned location.
- Oversaw daily operations of repossession team consisting of six employees.
- Implemented in-person and phone outreach for asset collection.
- Mastered adaptation to changing information inputs via effective skip tracing of debtor networks.
- Achieved sustainable monthly financial growth surpassing a six-figure threshold.
- Managed daily release and intake of recovered assets.
- Oversaw assets valued at two million dollars.
- Scheduled and coordinated intake/exit interviews for district employees.
- Maintained outstanding customer and debtor service even in adverse weather.
- Executed investigations discreetly to comply with Connecticut legal standards.
- Supervised prompt action on incoming police calls.
- Facilitated recovery of stolen vehicles in coordination with law enforcement agencies.
- Efficiently entered data into RDN system to generate and issue bills of lading.
OM/Underground Fuel Storage Tank Inspector
Tanknology
08.2021 - 03.2023
- Oversaw regional performance in key states including Maine, New Hampshire, and Vermont.
- Oversaw workforce and logistical coordination for a team handling fleet functions.
- Coordinated submission of service requests for fleet vehicles to multiple authorized facilities.
- Evaluated and sanctioned financial claims for processing.
- Coordinate daily functions to enhance team performance.
- Assisted police and insurance providers in conducting accident investigations.
- Organize shift patterns to accommodate scheduling difficulties.
- Created training schematics for workforce education.
- Addressed customer and client issues efficiently.
- Carries out thorough internal audit evaluations.
- Work to build relationship with employees and clients
- Executed regulatory evaluations of underground storage facilities, certified as a Class A/B inspector in seven Eastern states.
- Executed state-regulated class B inspections on a monthly basis.
- Conducted monthly inspections at approximately 350 fueling sites, ensuring compliance with state and federal standards.
- Detected mechanical and electrical irregularities during evaluations.
- Communicated D.E.E.P issues to relevant teams.
- Communicated violations directly to state and site representatives.
- Partnered with management team to rectify issues identified during evaluations.
- Report through TANCS and TITAN systems
- Outlined on-site discoveries comprehensively through meticulous documentation processes.
- Ensured integrity of spill containment systems through regular inspections.
- Removed and disposed of spilled liquids from buckets, dispensers, and sumps in compliance with environmental protocols.
- Perform line tightness testing
- Implemented systematic checks for UST interstitial spaces.
- Performed operational tasks and troubleshooting on Gebralter monitoring systems.
- Organize and execute training programs tailored to Class C licensed operators across multiple sites.
- Operate a company vehicle under DOT regulations
- Responsible for the upkeep and repairs of all company vehicles and equipment
- On call status for emergency inspections and reports due to fuel leaks
- Use and report S.O.P’s at each location
- Engaged in collaborations involving companies like PMG along with Energy North and EG.
Aerial Lineman
Lantek fiber optic
10.2021 - 12.2022
- Drafted functional documentation for strategic mapping purposes.
- Identified and repaired compromised fiber optic lines.
- Evaluated cartographic documents to support development projects.
- Executed installation of new fiber-optic infrastructure throughout CT.
- Installed structural components for telecommunications on poles.
- Managed organization and replenishment of stock supplies.
- Ensured safe and timely operation of truck and trailer.
- Connected fiber cable to NID enclosure at residential premises.
- Executed precise splicing of pigtails to establish seamless fiber links.
- Installed various equipment like J-hooks and Midspan clamps on residential structures.
- Utilized drop clamp systems to ensure stable and reliable fiber connections.
- Ensured daily tool and material readiness for the team.
- Handled bucket truck functions in compliance with DOT regulations for operational safety.
- Prepared and delivered accurate paperwork to supervisor both online and in person on a daily basis.
- Executed subterranean cable drops to homes and businesses.
Delivery/ sales
Scranton Power sports
01.2020 - 09.2021
- Managed transportation of heavy loads using a 4-door long bed dually truck and a 40ft gooseneck style trailer.
- Performed towing tasks for different types of off-road and military UTVs needing repair.
- Demonstrated operational procedures for vehicles upon customer delivery.
- Executed integration of upgraded sound systems, auxiliary lights and Polaris Ride Command technology.
- Water test jet skis and boats
- Snow test snowmobiles
- Road test motorcycles
- Off-road test ATV UTV’s
- Sell machines and trailers to customers
- Drive and maintain functionality of regulated vehicles in alignment with Department of Transportation protocols.
- Partnered effectively with major players in the automotive industry including Suzuki, Polaris, Can-Am, Harley Davidson.
Education
project management, management training
Coursera
03.2024
Associate degree - general studies, nursing
Springfield technical community college
06.2014
Skills
- Electronic logging devices
- Weather conditions adaptation
- Accident prevention strategies
- Stress tolerance
- Logbook maintenance
- Load securing techniques
- Safe lifting techniques
- Basic mechanical aptitude
- DOT regulations
- Trip planning software
- Strong communication
- Weight distribution proficiency
- Flatbed equipment operation
- Freight inspection
- Maintaining logs
- Safe driving practices
- Pre-trip inspections
- Heavy lifting
- Health and safety
- Defensive driving
- Load security
- Accident prevention
- Route planning
- Equipment inspection
- Flatbed inspection
- Truck maintenance
- Material delivery
- Offloading coordination
- Load strapping
- Manual drive operation
- Tarping
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Critical thinking
- Excellent communication
- Safety regulations compliance
Timeline
Aerial Lineman
Lantek fiber optic
10.2021 - 12.2022
OM/Underground Fuel Storage Tank Inspector
Tanknology
08.2021 - 03.2023
Repossession Agent
SRS-ALU
01.2021 - 12.2023
Delivery/ sales
Scranton Power sports
01.2020 - 09.2021
Wrecker/flatbed operator and fleet driver trainer
AAA Pioneer Valley
08.2018 - Current
project management, management training
Coursera
Associate degree - general studies, nursing
Springfield technical community college