Steven White
Summary
Results-driven sales professional with a consistent record of exceeding targets and delivering exceptional customer experiences. Skilled in building lasting client relationships through personalized support and tailored solutions. Valued for a thoughtful, data-informed approach and self-motivation that positively impacts team dynamics and performance. Proficient in executing strategic sales initiatives, collaborating across teams, and leveraging CRM tools to drive revenue growth. Respected for transparent communication, strong ethical standards, and a leadership approach that builds trust and drives outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Executive
QuickBooks
03.2024 - Current
- Collaborated in a fast-paced team environment, adapting to changing priorities and contributing to collective success.
- Served as a trusted advisor by aligning client challenges with tailored QuickBooks solutions, ensuring compliance and maximizing value.
- Built a diverse client base through proactive relationship management, consultative selling, and a focus on long-term success.
- Identifiedntified and engaged potential clients through tailored outreach strategies, including personalized emails, calls, and social selling techniques. Transformed cold leads into high-quality sales opportunities by building rapport, understanding client pain points, and effectively communicating value propositions.
Sales Executive
Ygerne Energy Fund
10.2020 - 06.2023
- Leveraged Salesforce CRM software to track customer interactions, manage sales pipelines, and generate accurate sales forecasts.
- Skillfully navigated customer inquiries, delivered comprehensive product information, and ensured the prompt resolution of customer issues with a focus on efficiency and professionalism.
- Delivered unparalleled customer service, fostering enduring client relationships that yielded an impressive 95% retention rate.
- Proficiently oversaw a diverse portfolio comprising more than 150 client accounts, consistently surpassing monthly sales quotas by an impressive average of 12%.
- Through proactive inside sales and marketing campaigns, I was able to generate over $1.5 million in monthly revenue consistently. This accomplishment was realized through meticulous planning and the adept execution of effective sales strategies.
Store Manager
Luxottica Retail (Ray Ban)
07.2018 - 11.2020
- Monitored and evaluated the performance of the store, including sales figures, financial metrics, customer satisfaction, and other key performance indicators. Take proactive measures to address underperforming associates and implement strategies to improve overall performance.
- Developed and implemented strategic plans to achieve regional objectives and meet performance targets. This involves analyzing market trends, identifying growth opportunities, and making informed business decisions to drive profitability and success.
Style Advisor
Saks Fifth Avenue
09.2016 - 06.2018
- Capitalizing on my extensive expertise in customer service and fashion, I passionately assisted customers in discovering the best additions to their wardrobes. By thoughtfully considering clients' preferences, needs, and concerns, I provided personalized recommendations that perfectly aligned with their unique style aspirations.
- I created a non-judgmental environment where clients could freely explore new styles and colors, always mindful and respectful of their self-image and body confidence. My approach aimed at creating a positive and empowering shopping experience for every client.
- In addition to my customer service duties, I actively contributed to visual merchandising efforts, ensuring the continued maintenance of our displays was at the highest standards to enhance the overall appeal of the retail space.
Education
Bachelor's - Music
SAE Institute
Skills
- Microsoft Suite
- Salesforce
- Hubspot
- Telecommunications
- Training & Developing
- Cross-functional communication
- Consultative Selling
- Pipeline Management
- Quota Attainment
Certification
Certified Scrum Master, Scrum Alliance
Timeline
Account Executive
QuickBooks
03.2024 - Current
Sales Executive
Ygerne Energy Fund
10.2020 - 06.2023
Store Manager
Luxottica Retail (Ray Ban)
07.2018 - 11.2020
Style Advisor
Saks Fifth Avenue
09.2016 - 06.2018
Bachelor's - Music
SAE Institute
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