Steven Williams
Severna Park,MD
Summary
Results-driven Sales/Project Manager with a demonstrated history at AA Action Waterproofing, achieving and surpassing sales targets through effective consultative sales strategies. Skilled in project coordination and complex negotiations, consistently ensuring high levels of customer satisfaction. Recognized for strong analytical problem-solving abilities and professional collaboration that drives team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales/Project Manager
AA Action Waterproofing
Linthicum Heights, MD
03.2012 - Current
- Consistently showcased exceptional professionalism in customer interactions.
- Maintained detailed records of customer interactions and sales activities.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Conducted in-home consultations with potential clients, providing product information and pricing details..
- Prepared accurate quotes for project scopes.
- Directed project phases, ensuring seamless collaboration among customers, contractors, and structural engineers.
Sales Representative
Mid-Atlantic Waterproofing
Columbia , MD
10.2008 - 01.2012
- Conducted foundation inspections to develop solutions for repairing and preventing water damage.
- Utilized open-ended queries to identify customer needs and expectations.
- Led in-house consultations, conveying product knowledge and price specifics to prospective customers.
- Participated in educational workshops to enhance professional knowledge.
- Handled contract agreements outlining scope of work and payment terms.
Education
High School Diploma -
South River High School
Edgewater, MD05-1989
Skills
- Project coordination
- Sales presentations
- Solution selling
- Sales closing techniques
- Consultative sales
- Sales processes
- Review of contracts
- Analytical problem solver
- Exceeds sales goals
- Complex project negotiations
Certification
- MHIC salesman license #86703
Timeline
Sales/Project Manager
AA Action Waterproofing
03.2012 - Current
Sales Representative
Mid-Atlantic Waterproofing
10.2008 - 01.2012
High School Diploma -
South River High School
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