Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies
Languages
Timeline
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Steven Willis

Beaverton, OR,OR

Summary

Dedicated and results-driven professional with 5 years of management expertise in the food service industry. Proven track record of fostering team growth and creating a vibrant work environment. Passionate about delivering exceptional results, I lead with enthusiasm, ensuring a collaborative and inspiring atmosphere for colleagues to thrive.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Taco Bell
09.2021 - 06.2022
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Shift Leader

Taco Bell
08.2019 - 08.2021
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Collected, arranged, and input information into database system.

Store Manager

Burger King
07.2018 - 11.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Beaverton High School
Beaverton, OR
05.2008

Skills

  • Employee Scheduling
  • Staff Management
  • Food Safety and Sanitation
  • Attention to detail
  • Organizational skills
  • Problem solving
  • Team leadership
  • Inventory Management

Certification

  • Oregon Food Handlers Card
  • Oregon alcohol service permit

Hobbies

  • Music (Guitar/Bass/Trumpet)
  • Gaming
  • Video Editing
  • Travelling
  • Hair cutting
  • Gym
  • Learning about different cultures

Languages

English
Native or Bilingual
Korean
Limited Working
Spanish
Limited Working

Timeline

Assistant General Manager

Taco Bell
09.2021 - 06.2022

Shift Leader

Taco Bell
08.2019 - 08.2021

Store Manager

Burger King
07.2018 - 11.2018

High School Diploma -

Beaverton High School

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Steven Willis