Steven Wood
Princeton,WV
Summary
Results-driven Field Service Technician with Timken Motor and Crane (Smith Services), skilled in troubleshooting and repair of mechanical systems with close to 15 years of experience in this field. Proficient in Vibration Analysis, dynamic balancing, and laser alignments all the while delivering exceptional customer service and fostering strong relationships. Proven track record in enhancing operational efficiencies through effective preventive maintenance and technical support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Field Service Technician
Timken (Smith Services)
08.2011 - Current
- Removed and Reinstalled equipment and explained operation and routine maintenance protocols to customers.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in various mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Established positive customer relationships by providing exceptional service.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
No Degree - Business Administration And Management
Bluefield State University
Bluefield, WVSkills
- ISO Level 3 Vibration Analyst (Technical Associates)
- Dynamic Balancing
- Laser Alignment
- MCE Testing (PDMA)
- Preventive Maintenance
- Troubleshooting and Repair
- Technical support
- Customer service
- Diagnostic testing
- Project management
- Mechanical background
- Electric Motor Maintenance
Certification
- ISO Level 3 Vibration Analyst
- OSHA 10-Hour
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancement401k matchCompany CultureHealthcare benefitsWork-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Service Technician
Timken (Smith Services)
08.2011 - Current
No Degree - Business Administration And Management
Bluefield State University
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