Steven W. Sidlo
Port Richey,FL
Summary
Experienced manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
31
31
years of professional experience
1
1
Certification
Work History
REGIONAL MANAGER
AMERIGAS/ CYNCH
01.2020 - Current
- Managed daily operations, overseeing a 15% reduction in inventory discrepancies while addressing 150+ customer inquiries weekly
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Responsible for providing monthly forecasts, sales numbers, and P & L statement accuracy.
- Responsible for the scheduling, organizing, and daily dispatching of multiple drivers delivering in and around the Tampa area
- Provide daily inventory counts as needed
- Provide onsite project management, leadership and safety orientation for employees and contract drivers
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
TERRITORY MANAGER/ ESTIMATOR
SIMS CRANE AND EQUIPMENT INC
04.2019 - 09.2019
- Responsible for securing new leads and opportunities, maintaining current accounts and reviving dormant accounts
- Perform cold calls via in person visits and phone conversations as well as follow-ups on potential leads and long term planned projects
- Organized On-site pre-lift inspections for crane hoisting feasibility as well as alternative solutions
- Provide accurate quotes, estimates, 3D lift plans as well as any other required documentation requested by the customer
- Provide onsite project management, leadership and safety orientation during ongoing projects
- Complete forms in accordance with company procedures
- Established successful account relationships by building rapport and maintaining consistent communication.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
OPERATIONS SUPERVISOR
REPUBLIC SERVICES INC
06.2018 - 04.2019
- Responsible for the scheduling, organizing, and daily dispatching of multiple crews and pieces of equipment as required for the collections activities in residential line of business in the Hillsborough County area
- Worked along the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement
- Ensured adherence to all accident prevention programs, OSHA training and operational instruction to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards
- Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement
- Also responsible for the timely execution of insurance claims, documentation of same and final resolution
- Manage staff, preparing work schedules and assigning specific duties
- Determine staffing requirements, and interview, hire and train new employees, and oversee those personnel processes
TERRITORY MANAGER/ ESTIMATOR
CRANE SERVICE INC
06.2013 - 06.2018
- Provided the oversight of multiple ongoing projects utilizing multiple cranes and shifts
- Responsible for securing new leads and opportunities, maintaining current accounts and reviving dormant accounts
- Perform cold calls via in person visits and phone conversations as well as follow-ups on potential leads and long term planned projects
- Perform on site pre-lift inspections for crane hoisting feasibility as well as alternative solutions
- Provide accurate quotes, estimates, 3D lift plans as well as any other required documentation requested by the customer
- Implement vehicle utilization using budget data, prior P & L statements and economic utilization to create current P & L statements and forecasts
- Provide onsite project management, leadership and safety orientation during ongoing projects
- Provided substitute and backup branch management and dispatch when needed
- Operate crane, tractor trailer, forklift, or perform hands on labor as required to fulfill customer expectations
OPERATIONS MANAGER
O. B. HILL TRUCKING & RIGGING CO., INC.
02.1994 - 06.2013
- Responsible for the scheduling, organizing, and daily dispatching of multiple crews and pieces of equipment
- Process incoming bills of lading using cost analysis program (developed by myself) to track profit/loss - then upon approval, process for billing dept
- Calculate and record mileage of multiple vehicles for quarterly fuel tax mileage reports, and process reports quarterly as required
- Receive, and log into inventory customer items into our secure warehouse, documenting all pertinent paperwork as required
- Relieve same from inventory records upon departure of customer items
- Process daily time sheets and calculate same for payroll
- Communicate with customers via phone and email
- Provide detailed trip routing and acquire multistate over-dimensional/ overweight permits as required for heavy haul operations
- Maintain over-dimensional state permits on vehicles as required
- Perform support activities for estimators as needed
- Designed, built, and maintain company website
- Operate crane, tractor trailer, forklift, or perform hands on labor as required to fulfill customer expectations
Education
CDL - Class A license - endorsements
NEW ENGLAND TRACTOR TRAILER SCHOOL
Quincy, MA07.1988
Associate of Arts - Business Administration
FRAMINGHAM STATE COLLEGE
Framingham, MASkills
- Microsoft Office
- Word
- Excel
- Outlook
- Windows
- CRM
- Complex Problem Solving
- Administration and Management
- 3D Liftplanner
- Technical Records Management
- Operational Policies and Procedures
- Operations
- Staff management
- Sales development
Certification
- OSHA Forklift training
- OSHA Safety 10
- CPR / First aid
Accomplishments
- Marathon / Western Refining 2017 Fall TAR Project, El Paso, TX, Submitted proposals and was awarded to 4 separate companies inside the Andeavor/ Western Refining complex, provided and oversaw the daily operations of 14 cranes ranging from 550 tons to 20 ton capacity and over 30 employees during a 30 day round-the-clock operation in the largest turnaround ever serviced by Crane Service in that company's history.
- Haydon Building Corp., Sunland Park, NM, Designed and devised better systems of bringing in bridge beams during the multi-day operation using our 400 ton crane resulting in an operation that was completed in a week and a half instead of the 3 weeks originally planned, allowing Haydon Building Corp. to finish project ahead of schedule and under budget.
Timeline
REGIONAL MANAGER
AMERIGAS/ CYNCH
01.2020 - Current
TERRITORY MANAGER/ ESTIMATOR
SIMS CRANE AND EQUIPMENT INC
04.2019 - 09.2019
OPERATIONS SUPERVISOR
REPUBLIC SERVICES INC
06.2018 - 04.2019
TERRITORY MANAGER/ ESTIMATOR
CRANE SERVICE INC
06.2013 - 06.2018
OPERATIONS MANAGER
O. B. HILL TRUCKING & RIGGING CO., INC.
02.1994 - 06.2013
CDL - Class A license - endorsements
NEW ENGLAND TRACTOR TRAILER SCHOOL
Associate of Arts - Business Administration
FRAMINGHAM STATE COLLEGE
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