Steven Yang
Crystal,MN
Summary
Knowledgeable adult daycare leader with in-depth understanding of program management and emergency planning. Hardworking and decisive with good organizational, problem-solving and conflict management skills.
Overview
6
6
years of professional experience
Work History
Food Truck Service Worker
The Great Panini
05.2023 - 10.2023
- Improved customer satisfaction by providing timely and accurate services
- Ensured high standards of cleanliness and sanitation with regular inspections
- Ensured customer satisfaction by tailoring services according to individual preferences and requirements.
- Collaborated with staff team to create a positive and productive environment to ensure seamless food service
Assistant Center Director
Unique Adult Daycare Center LLC.
05.2021 - 08.2023
- Enhanced staff performance through consistent coaching, mentoring, and professional development opportunities.
- Developed strong relationships with community partners, expanding resources available to the center and its clients.
- Collaborated with the Center Director on strategic planning initiatives, aligning goals with organizational objectives.
- Ensured compliance with all state regulations, licensing requirements, and safety protocols at the center.
Costume Design Assistant
Concordia University, St. Paul
09.2017 - 05.2019
- Managed inventory of costumes, accessories, and supplies, maintaining an organized workspace for efficient workflow.
- Contributed to successful productions by assisting in fittings and alterations for a proper fit on actors.
- Organized costume storage spaces for easy access and retrieval of garments during rehearsals and performances.
- Constructed custom garments as needed for specific character requirements or unique design elements within productions.
Retail Sales Associate
Marshalls Department Store
06.2018 - 08.2018
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Bachelor of Arts - Graphic Design
Concordia St. Paul
Saint Paul, MN2025
Skills
- Workplace Safety
- Interpersonal Skills
- Effective Communication
- Computer Literacy
- Empathy and Compassion
- Customer Service
Timeline
Food Truck Service Worker
The Great Panini
05.2023 - 10.2023
Assistant Center Director
Unique Adult Daycare Center LLC.
05.2021 - 08.2023
Retail Sales Associate
Marshalls Department Store
06.2018 - 08.2018
Costume Design Assistant
Concordia University, St. Paul
09.2017 - 05.2019
Bachelor of Arts - Graphic Design
Concordia St. Paul
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