Steven Yang
Irvine,CA
Summary
Experienced and dedicated professional seeking a full-time position at a reputable and forward-thinking company. After a career hiatus to pursue personal goals, I am now focused on long-term career growth and contributing to an organization where I can make a meaningful impact. Known for being punctual, reliable, and having a positive attitude, I am committed to applying my strong work ethic in a dynamic environment that values dedication and offers opportunities for advancement.
Overview
6
6
years of professional experience
Work History
Contract Processor
Ally Financial
2021.09 - 2023.12
- Reviewed loan documentation to ensure accuracy
- Assisted customer service department in resolving customer inquiries
- Managed and oversaw a minimum of 20 active contracts and processed up to 10 new contracts daily
- Enhanced contract processing efficiency by streamlining workflows and implementing best practices.
- Developed a comprehensive training program for new Contract Processors
Intern
CALPIRG Students
2018.06 - 2020.03
- Assisted in contacting new applicants and setting up interviews
- Interviewed and recruited potential volunteers
- Organized and managed campaign events
Education
Bachelor of Science in Informatics - Human Computer Interaction -
University of California
Irvine, CA06.2021
Skills
- Exceptional customer service
- Ability to multitask in hectic environments
- Excellent communication and interpersonal skills
- Meticulous and efficient
Timeline
Contract Processor
Ally Financial
2021.09 - 2023.12
Intern
CALPIRG Students
2018.06 - 2020.03
Bachelor of Science in Informatics - Human Computer Interaction -
University of California
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