Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Young

103 N Deleon Ave Titusville,FL

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Cage Cashier

Victory Casino
07.2023 - Current
  • Customer service, cash handling, assist in activities and project for guest enjoyment and satisfaction.
  • Host the cash cage for processing of payments and trade-ins.
  • Security and maintenance assistance.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Secured casino funds not in use after balancing cash drawer.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Conducted regular audits on cage balances, verifying accuracy and identifying any discrepancies promptly for resolution.

Assistant Manager

Congo River Golf
06.2015 - 07.2023
  • Assist the General Manager in daily tasks and procedures, along with customer hospitality.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Assisted in trading with other businesses for company expansion.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands including payroll.

Golf Associate

Congo River Golf
03.2011 - 06.2015
  • Assist with every day maintenance tasks throughout property such as cleaning gator areas, stocking gift shop and arcade, cash handling and cashier tasks, customer service and hospitality.
  • Promoted safety awareness among staff and patrons by adhering to course rules and regulations, resulting in a reduced number of accidents on the golf course.
  • Educated customers on proper golf etiquette, ensuring a pleasant experience for all patrons on the course at any given time.
  • Assisted in training new Golf Associates as needed, sharing expertise to foster team cohesion in delivering consistent service standards across the board.
  • Contributed to the overall success of the golf course by ensuring all tasks were completed in a timely and efficient manner.

Education

Associate of Science - Computer Information And Technology

Ivy Tech Community College of Indiana
Indianapolis, IN
04.2009

High School Diploma -

Terre Haute South Vigo High School
Terre Haute, IN
05.1988

Skills

  • Organization
  • Problem solving
  • Inventory Oversight
  • Casino regulations understanding
  • Currency Exchanges
  • Wire Transfers
  • Cash Drawer Reconciliation
  • Mechanical Repair
  • Parts Replacement
  • Equipment Installation
  • Tool management
  • Drywall Repair
  • System installations
  • Ventilation Systems
  • Hand and power tool use
  • Equipment Troubleshooting
  • Heavy Lifting
  • Supply and Parts Ordering
  • Pressure Washing
  • Hand and Power Tool Operation

Timeline

Cage Cashier

Victory Casino
07.2023 - Current

Assistant Manager

Congo River Golf
06.2015 - 07.2023

Golf Associate

Congo River Golf
03.2011 - 06.2015

Associate of Science - Computer Information And Technology

Ivy Tech Community College of Indiana

High School Diploma -

Terre Haute South Vigo High School

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Steven Young