Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Young

Hendersonville ,TN

Summary

At TNT Water Sports, I led a team to enhance shop productivity and quality, leveraging my technical problem-solving and leadership skills. I streamlined operations, significantly improved safety protocols, and mastered marine engine repairs, driving efficiency and customer satisfaction. My proactive approach and ability to troubleshoot complex issues set new standards for excellence in marine maintenance.

Overview

12
12
years of professional experience

Work History

Shop Foreman

TNT Water Sports
Hendersonville , TN
05.2013 - Current
  • Conducted regular meetings with staff members to discuss progress towards completion of projects.
  • Monitored employee performance and provided feedback to improve productivity.
  • Ensured the quality of products manufactured by conducting regular inspections.
  • Performed preventative maintenance on all machines used in the shop.
  • Implemented safety protocols and ensured compliance with regulations.
  • Scheduled work assignments and monitored progress to meet deadlines.
  • Secured necessary materials, supplies, and tools for operational needs.
  • Developed and enforced organizational systems for tools and equipment.
  • Developed and implemented shop-wide safety policies and procedures.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Prepared and reviewed work orders, ensuring accuracy and clarity.
  • Oversaw daily operations in shop, ensuring efficiency and productivity.
  • Coordinated with suppliers for timely procurement of materials and tools.
  • Trained new employees on shop processes and procedures as well as operation of machines and equipment.
  • Acted as a liaison between management and shop floor staff.
  • Assisted in budget preparation and expense management for shop operations.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Identified areas for improvement within the shop to increase efficiency levels.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Conferred with management to coordinate work activities or identify needed resources.
  • Inspected and assessed completed work ensuring all is working as it should and the job is complete.
  • Coordinated with other departments to ensure smooth operation across the company.
  • Resolved conflicts between workers in a timely manner to maintain positive work relationships.
  • Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of boats and equipment.
  • Troubleshot and resolved complex mechanical issues.
  • Used knowledge to diagnose issues and perform maintenance and repairs.
  • Maintained inventory control, reducing waste and optimizing resources.
  • Managed team of technicians, providing leadership and guidance.
  • Analyzed customer feedback data to identify ways to improve service standards.
  • Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
  • Streamlined workflows to increase throughput and minimize downtime.
  • Ordered parts for repair jobs as needed from suppliers or vendors.
  • Worked closely with management team to develop long-term strategies for shop operations.
  • Observed and monitored utilization of equipment.
  • Reported any issues or concerns with machines or personnel directly to upper management.
  • Computed estimates and actual costs of materials, labor or contractors.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Identified needs of customers promptly and efficiently.
  • Provided customer service, addressing inquiries and resolving complaints.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Nashville Auto Diesel College
Nashville, TN

Skills

  • Self Motivator/Self Starter
  • Technical Problem Solving
  • Team Player and Proven Leader
  • Failure Analysis
  • Skilled Researcher
  • Machine Operation
  • Preventative maintenance planning
  • Inboard motor repair
  • Marine engine repair
  • Electrical system troubleshooting
  • Diesel engine maintenance
  • Marine electronics installation
  • Hydraulic system repair
  • Propulsion system maintenance

Accomplishments

  • Certified Electronic Fuel Injection Technician
  • PCM Technician Training
  • Indmar Certified Inboard Technician
  • Malibu University Certificate of Completion
  • University of Ilmor Diploma
  • Mastercraft University Certificate of Completion
  • Nautique Dealer Service School Diploma

Timeline

Shop Foreman

TNT Water Sports
05.2013 - Current

Nashville Auto Diesel College
Steven Young