Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Operator
Z&G Multi-Services LLC
2024.05 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Owner/Operator
Zapata Lawn Care & Residential Services
2020.04 - 2023.12
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Established strong relationships with clients and employees
Assessed income and expenses and adapted plans to improve profit levels.
Served over 200 properties in Central Florida and 115 on schedules on a weekly or biweekly basis
P.A.S.S Coordinator /Faculty Research Instructor
Meadow Woods Middle School
2017.10 - 2020.05
In charge of Positive Alternative to School Suspension program of the school
Worked with kids on managing their emotions and finding alternatives on dealing with certain situations
Worked hand in hand with social workers, deans, principal, and OCPD to make sure students were given the best support.
Head Soccer Coach
Orange County Public Schools
2016.08 - 2019.02
Head Soccer Coach for Meadow Woods Middle School and Cypress Creek High School
Lead, Taught, and Administrated both teams to reach team goals to see the playoffs.
Substitute Teacher
Kelly Services
2015.12 - 2017.10
Was hired as a Permanent Substitute by Cypress Creek High School
Worked around Orange County Public Schools filling in for teaching positions.
Recreation Director
Orlando City Soccer Club
2015.08 - 2017.06
Lead the Recreation program and was able to build it year round to keep our youth engaged and play their passion for soccer
Education
Bachelors Degree - Sport And Exercise Science
University of Central Florida
Orlando, FL
05.2015
Associates Degree -
Valencia College
Orlando, FL
05.2012
High School Diploma -
Cypress Creek High School
Orlando, FL
05.2008
Skills
Operations Management
Leadership
Communication
Problem Solving
Documentation And Reporting
Business Planning
Personnel Management
Active Listening
Customer Service
Operations Management
Certification
Certified in Property Management , The Real Estate Institue - May 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Owner/Operator
Z&G Multi-Services LLC
2024.05 - Current
Owner/Operator
Zapata Lawn Care & Residential Services
2020.04 - 2023.12
P.A.S.S Coordinator /Faculty Research Instructor
Meadow Woods Middle School
2017.10 - 2020.05
Head Soccer Coach
Orange County Public Schools
2016.08 - 2019.02
Substitute Teacher
Kelly Services
2015.12 - 2017.10
Recreation Director
Orlando City Soccer Club
2015.08 - 2017.06
Bachelors Degree - Sport And Exercise Science
University of Central Florida
Associates Degree -
Valencia College
High School Diploma -
Cypress Creek High School
Certified in Property Management , The Real Estate Institue - May 2023
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