Steven Zapata
Orlando,Florida
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Operator
Z&G Multi-Services LLC
05.2024 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Owner/Operator
Zapata Lawn Care & Residential Services
04.2020 - 12.2023
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with clients and employees
- Assessed income and expenses and adapted plans to improve profit levels.
- Served over 200 properties in Central Florida and 115 on schedules on a weekly or biweekly basis
P.A.S.S Coordinator /Faculty Research Instructor
Meadow Woods Middle School
10.2017 - 05.2020
- In charge of Positive Alternative to School Suspension program of the school
- Worked with kids on managing their emotions and finding alternatives on dealing with certain situations
- Worked hand in hand with social workers, deans, principal, and OCPD to make sure students were given the best support.
Head Soccer Coach
Orange County Public Schools
08.2016 - 02.2019
- Head Soccer Coach for Meadow Woods Middle School and Cypress Creek High School
- Lead, Taught, and Administrated both teams to reach team goals to see the playoffs.
Substitute Teacher
Kelly Services
12.2015 - 10.2017
- Was hired as a Permanent Substitute by Cypress Creek High School
- Worked around Orange County Public Schools filling in for teaching positions.
Recreation Director
Orlando City Soccer Club
08.2015 - 06.2017
- Lead the Recreation program and was able to build it year round to keep our youth engaged and play their passion for soccer
Education
Bachelors Degree - Sport And Exercise Science
University of Central Florida
Orlando, FL05.2015
Associates Degree -
Valencia College
Orlando, FL05.2012
High School Diploma -
Cypress Creek High School
Orlando, FL05.2008
Skills
- Operations Management
- Leadership
- Communication
- Problem Solving
- Documentation And Reporting
- Business Planning
- Personnel Management
- Active Listening
- Customer Service
- Operations Management
Certification
- Certified in Property Management , The Real Estate Institue - May 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Owner/Operator
Z&G Multi-Services LLC
05.2024 - Current
Owner/Operator
Zapata Lawn Care & Residential Services
04.2020 - 12.2023
P.A.S.S Coordinator /Faculty Research Instructor
Meadow Woods Middle School
10.2017 - 05.2020
Head Soccer Coach
Orange County Public Schools
08.2016 - 02.2019
Substitute Teacher
Kelly Services
12.2015 - 10.2017
Recreation Director
Orlando City Soccer Club
08.2015 - 06.2017
Bachelors Degree - Sport And Exercise Science
University of Central Florida
Associates Degree -
Valencia College
High School Diploma -
Cypress Creek High School
- Certified in Property Management , The Real Estate Institue - May 2023
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