Steven A. Housell
White Lake,New York
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
13
13
years of professional experience
Work History
Licensed Real Estate Agent
Keller Williams Hudson Valley
New City, NY
08.2024 - Current
- Conducted market research to determine competitive pricing for properties.
- Created professional listing presentations, brochures, and flyers for prospective buyers.
- Organized open houses and showings of properties for potential buyers.
Store Leader
QuickChek
Monroe, NY
01.2022 - Current
- Notable team promotions include one Store Leader and two Food Service Leaders in positions at two separate stores.
- Built customer loyalty through knowledgeable sales, support, and education on our company standards.
- Trained new sales team members and motivated exceptional performance.
- Met coverage needs by coordinating effective schedules, and delegating team member assignments.
- Administered store's budget with strong planning and expense control abilities.
- Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
Leader in Training
Quickchek
, New York And New Jersey
02.2020 - 12.2021
- I've covered the following stores while in the Leader-In-Training program: Goshen (67), Florida (109), Monroe (103), New Windsor (115), Newburgh (131), Wallkill (38), Augusta (170), Mahwah (179), Ramsey (101).
- Responsible for the day-to-day operation of the store.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Worked with Food Service Leader and Coffee Host, along with the leadership team on maintaining Cost of Goods and profitability standards.
- Covered Store Leader vacations over a variety of different volume stores in both New York and New Jersey.
Assistant Store Leader
Quickchek
Goshen, NY
06.2019 - 02.2020
- Kept store properly maintained to specific corporate standards.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Oversaw daily operations by delegating tasks, managing shift changes and following up on our Team Member's assigned tasks.
Education
New York Real Estate License -
State of New York
09-2024
BBA - Marketing
Bellevue University
Bellevue, NE11-2027
Serv-Safe Certification -
Serv-Safe
01-2028
People On The Move Graduate -
Shoprite
07.2018
High School Diploma -
Minisink Valley High School
2011
Skills
- Business Administration
- Fiscal Management
- Employee Development
- Staff Management
- Employee Coaching and Mentoring
References
References available upon request.
Timeline
Licensed Real Estate Agent
Keller Williams Hudson Valley
08.2024 - Current
Store Leader
QuickChek
01.2022 - Current
Leader in Training
Quickchek
02.2020 - 12.2021
Assistant Store Leader
Quickchek
06.2019 - 02.2020
BBA - Marketing
Bellevue University
Serv-Safe Certification -
Serv-Safe
People On The Move Graduate -
Shoprite
High School Diploma -
Minisink Valley High School
New York Real Estate License -
State of New York
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