Summary
Overview
Work History
Education
Timeline
Generic

Steven Knotts

Healthcare Administrator
Saint Matthews,SC

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional healthcare services. Highly organized and hardworking with excellent planning and program management skills.

Overview

11
11
years of professional experience

Work History

Ambulatory Compliance Specialist

Prisma Health
07.2024 - Current
  • Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
  • Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
  • Performed quality reviews to uncover workflow and communication issues.
  • Conducted regular reviews of company policies and procedures for alignment with regulatory requirements and industry best practices.

Practice Manager

Lexington ENT & Allergy
03.2023 - 03.2024
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Improved practice revenue through effective financial management and strategic cost reductions.
  • Supervised team of 29 office personnel including Advanced Practice Providers.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.

Healthcare Consultant

ATTAC Group, LLC
05.2020 - 02.2023
  • Oversaw accounting, budgeting, and financial reporting.
  • Produced detailed and relevant reports for use in making business decisions.
  • Consulted with healthcare professionals on business decisions.
  • Assisted with regulatory issues such as compliance.

Practice Administrator

Mental Health
05.2014 - 5 2020
  • Spearheaded day-to-day clinic operations, often fulfilling multiple roles for overlapping periods
  • Directed 88-member team covering six multi-disciplinary departments
  • Addressed needs for military, contractors and GS employees providing care to 159K military members, dependents, and disabled veterans
  • Made certain operations were in compliance with Joint Commission standards
  • Increased access to care by 27% because of fostering new business targets and providers schedules; facilitating recapture of $7M in referral costs
  • Decreased facility and patient cancellations by average of 12%.

Medic

United States Air Force, USAF
01.2014 - 05.2014
  • Joined USAF as a Medic and attended Flight Medic school.
  • Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
  • Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.

Education

Masters - Health Administration

University of South Carolina
Columbia, SC
08.2021 - 05.2024

Bachelor of Arts - Healthcare Administration

Ashford University
San Diego, CA
08.2019 -

Associates Degree - Health Services Management

Community College of the Air Force
Montgomery, AL

Timeline

Ambulatory Compliance Specialist

Prisma Health
07.2024 - Current

Practice Manager

Lexington ENT & Allergy
03.2023 - 03.2024

Masters - Health Administration

University of South Carolina
08.2021 - 05.2024

Healthcare Consultant

ATTAC Group, LLC
05.2020 - 02.2023

Bachelor of Arts - Healthcare Administration

Ashford University
08.2019 -

Practice Administrator

Mental Health
05.2014 - 5 2020

Medic

United States Air Force, USAF
01.2014 - 05.2014

Associates Degree - Health Services Management

Community College of the Air Force

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Steven KnottsHealthcare Administrator