Steven C. MacCloskey Jr
Warehouse Manager
Palm Coast,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Driven personally with a dedication to integrity, honesty and placing value in team members.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Inventory and Warehouse Manager
R&K Certified Roofing Of Florida
Bunnell, FL
07.2023 - Current
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Trained 3-5 new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Integrated warehouse operations with existing and new business processes.
- Negotiated bulk pricing to save materials purchases by 10% year over year
Agency Owner
American Fortress Insurance
Flagler Beach, FL
07.2022 - 08.2023
- Oversee daily operations, sales and service
- Provide high level of customer service in advisory, managerial and professional environment.
- Assessed customer needs and developed individualized solutions to reach customer satisfaction.
- Tracked and evaluated financial performance in order to make proactive adjustments to business plans.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Created annual budgets and monthly expenditure reports for different offices and departments.
Public Adjuster
Yes Adjusting
Flagler, FL
01.2022 - 07.2022
- Generate leads and referrals for potential clients
- Investigate property loss and aid policyholders in filing, negotiating and managing claims process.
- Examined claims forms and other records to determine insurance coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Prepared summaries of damage, payments, and policy coverage.
Warehouse Operations Manager
Mystic Clothing
Bunnell, FL
02.2017 - 02.2022
- Lead all operations for an online (Amazon and Target online) based clothing company
- Managed team of 20+ employees to achieve goals of operating profitably, efficiently and ethically
- Managing the expansion of tech friendly process adoption to serve the warehouse operations and improve overall workflow.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Assistant Sales Manager
At&t
Palm Coast, FL
10.2013 - 02.2017
- Lead a team of 15 sales consultants in execution and implementation of sales processes
- Set daily, weekly and monthly goals for entire sales team
- Handled customer escalation with proficiency and kindness.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new associates in successful sales and performance strategies.
Education
Some College (No Degree) - EMS - Fire And Medical
Daytona State College
Daytona Beach, FL 01.2009 - 08.2009
Skills
10 Years General Management experience
Proven excellence with data managementThrive in complex scenarios that require creative thinkingExtremely ReliableExcellent communication skillsStrong interpersonal skillsWork well independently
Dedicated to work with integrity, excellence and respectOperations management
Timeline
Inventory and Warehouse Manager
R&K Certified Roofing Of Florida
07.2023 - Current
Agency Owner
American Fortress Insurance
07.2022 - 08.2023
Public Adjuster
Yes Adjusting
01.2022 - 07.2022
Warehouse Operations Manager
Mystic Clothing
02.2017 - 02.2022
Assistant Sales Manager
At&t
10.2013 - 02.2017
Some College (No Degree) - EMS - Fire And Medical
Daytona State College
01.2009 - 08.2009