Steven Campbell Steven Campbell
Findlay
Summary
Results-driven Team Specialist known for high productivity and efficient task completion. Skilled in conflict resolution, effective communication, and strategic planning to enhance team performance. Excel in leadership, adaptability, and problem-solving to drive project success and foster collaborative team environments.
Overview
20
20
years of professional experience
Work History
Safety Team Specialist
Mcleod Express LLC
Decatur
08.2022 - Current
- Log audits, driver coaching for the Netradyne camera system, workers compensation for drivers and all employees. Working with insurance carriers. Handling of all claims.
- Ensured compliance with company policies by monitoring employee activities regularly.
- Monitored team performance against established key performance indicators.
- Supported the development of training materials used by team members during onboarding or refresher sessions.
- Identified areas for improvement within existing processes and proposed solutions accordingly.
- Provided guidance to less experienced staff members when needed in order to improve their knowledge base.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Conducted safety audits to identify potential hazards in transportation operations.
- Collaborated with cross-functional teams to enhance safety compliance measures.
- Reviewed incident reports to assess risks and recommend preventive actions.
- Monitored regulatory changes affecting transportation safety practices and policies.
- Facilitated safety workshops to promote awareness of best practices among employees.
- Analyzed data trends to support continuous improvement in transportation safety initiatives.
- Investigated accidents or incidents involving vehicles, cargo, or personnel.
- Recommended changes in operational procedures that will improve safety outcomes.
- Drafted recommendations for corrective action based on findings from investigations or audits.
- Developed and implemented effective policies, procedures, and training materials related to transportation safety.
- Provided advice on the safe operation of vehicles in accordance with applicable laws and regulations.
- Developed strategies to reduce the frequency of vehicle collisions or other accidents.
- Responded promptly to customer inquiries regarding transport-related issues or concerns.
- Conducted educational seminars for drivers regarding best practices for safe driving habits.
- Monitored adherence to regulations by drivers, dispatchers, and other personnel.
- Maintained records of compliance with government regulations pertaining to driver qualifications, hours of service limits.
- Performed regular inspections of vehicles to ensure they are operating safely.
- Inspected vehicles to assess damage and functionality, recommend changes and issue violation notices.
- Reviewed vehicle logs and driver records to assess potential risks and verify compliance with company policies.
- Communicated with state and local officials to acquire details of traffic infractions, accidents and vehicle safety hazards.
- Investigated incidents related to potential vehicle malfunctions or accidents and issued comprehensive reports used for and needs.
Forklift Operator/Yard Jockey
Agco Corporation
Taylorville
04.2021 - 08.2022
- Operated forklifts to transport materials within the facility.
- Conducted routine inspections of equipment for safety compliance.
- Loaded and unloaded shipments with precision and care.
- Operated yard tractors to transport trailers within the distribution center.
- Coordinated trailer movements to optimize loading and unloading schedules.
- Communicated with warehouse staff to ensure efficient operations during peak hours.
- Maintained accurate logs of trailer movements and yard activities daily.
- Collaborated with management to streamline yard operations and improve workflow.
- Performed pre-trip inspections on yard jockey equipment to ensure safety.
- Managed trailer hook-ups for both drop and hook operations as well as live loads.
- Loaded and unloaded trucks with materials, ensuring proper documentation of all shipments.
- Reported any mechanical issues or maintenance needs related to yard jockey equipment promptly.
- Monitored inventory levels in the yard, keeping track of stock movements.
- Assisted in maintaining a clean work environment by sweeping floors, removing debris from the yard area.
- Continuously monitored fuel levels in each vehicle throughout the day.
- Utilized forklifts, pallet jacks and other material handling equipment to move freight as needed.
- Followed company policies and procedures while operating motor vehicles safely on public roads.
- Supported yard operations by driving deliveries and working in warehouse.
- Followed safety requirements, company standards and road regulations when driving semis.
- Identified damaged or defective products upon arrival and reported them immediately to supervisors.
- Maintained safe driving habits to protect property and general public on roadways.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Technician Dispatcher and Customer Service
Mattex Heating, Cooling and Plumbing
05.2020 - 04.2021
- Documented service records and customer interactions in company software systems.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Worked with customers to schedule everything from general maintenance to installation of all hvac, appliances and plumbing needs.
Dispatcher/Freight Planner/Customer Service Representative
Mcleod Express LLC
Decatur
11.2014 - 06.2018
- Coordinated transportation schedules for timely deliveries and pickups.
- Communicated with drivers to resolve issues during transit.
- Monitored vehicle locations using GPS tracking systems.
- Assisted in training new dispatch staff on procedures.
- Handled customer inquiries regarding shipment status and delays.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Managed daily delivery and work schedules to maximize coverage.
- Provided timely updates to customers regarding their orders or requests.
- Ensured compliance with safety regulations and company policies.
- Participated in team meetings discussing changes in procedures or processes.
Driver Manager
ADM
Decatur
09.2014 - 10.2014
- Managed daily operations for transportation logistics and driver scheduling.
- Coordinated communication between drivers and dispatch teams effectively.
- Monitored compliance with safety regulations and company policies consistently.
Driver Manager
Mcleod Express LLC
Decatur
03.2006 - 09.2014
- Managed daily operations for transportation logistics and driver scheduling.
- Coordinated communication between drivers and dispatch teams effectively.
- Monitored compliance with safety regulations and company policies consistently.
- Conducted performance evaluations for drivers to ensure efficient service delivery.
- Resolved conflicts and issues arising during transportation operations promptly.
- Analyzed route efficiency and adjusted schedules based on real-time data.
- Collaborated with cross-functional teams to improve overall logistical processes.
- Tracked driver behavior, timekeeping and attendance.
- Scheduled routes for drivers based on delivery requirements and availability.
- Managed the daily operations of a fleet of drivers and vehicles.
Education
Charleston Senior High School
Charleston , Illinois Skills
- Safety compliance
- Safety regulation compliance
- Safety procedures
- Risk assessment
- Incident investigation
- Log audits
- Safety monitoring
- Performance monitoring
- Performance evaluation
- Logistics management
- Logistics coordination
- Route optimization
- Route management
- Delivery scheduling
- Driver scheduling
- Driver coordination
- Driver evaluation
- Driver training
- Fleet management expertise
- Fleet management software
- Fuel efficiency strategies
- Supply tracking
- Customer relationship management
- Customer service
- Team collaboration
- Team building
- Effective communication
- Conflict resolution
- Problem solving
- Active listening
- Empathy and patience
- Safety issues monitoring
- Safety compliance awareness
- Load securement
Timeline
Safety Team Specialist
Mcleod Express LLC
08.2022 - Current
Forklift Operator/Yard Jockey
Agco Corporation
04.2021 - 08.2022
Technician Dispatcher and Customer Service
Mattex Heating, Cooling and Plumbing
05.2020 - 04.2021
Dispatcher/Freight Planner/Customer Service Representative
Mcleod Express LLC
11.2014 - 06.2018
Driver Manager
ADM
09.2014 - 10.2014
Driver Manager
Mcleod Express LLC
03.2006 - 09.2014
Charleston Senior High School