Summary
Overview
Work History
Education
Skills
References
Timeline
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Steven Childs

Riverview,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-centric, team-oriented. Background includes business operations, technical support, administrative and data entry.

Overview

26
26
years of professional experience

Work History

Payments Analyst

Truist Bank
Orlando, FL
11.1997 - 09.2023
  • Processed payments using various methods such as ACH, wire transfers, checks.
  • Researched customer accounts to ensure that all payments were properly applied and reconciled.
  • Investigated customer complaints related to incorrect payments or billing disputes.

Reclamation Specialist

Conduent Business Services
Orlando, FL
02.2018 - 01.2022
Truist Reclamations for Deceased Clients
  • Process different payments to government agencies (SSA, SSI, VA & OPM)
  • Retrieve internal communications and send daily emails to various groups.
  • Process daily work queues within time-restraints.
  • Proficient in multiple systems including but not limited to: Channel Link, Main Frame, Warehouse, OBIQ, XP21, Image Explorer, ATF, Reclamations, Trips, Earns and Conix.

    • Education

    High School Diploma -

    Jefferson High School
    Tampa, FL
    05.1992

    Skills

    • Data Entry
    • Federal Regulation Compliance
    • Inventory Management
    • Accounts Receivable
    • Account Reconciliation
    • Data Analysis
    • Bank Statement Reconciliation
    • Reconciling Accounts
    • General Ledger Management

    References

    References available upon request.

    Timeline

    Reclamation Specialist

    Conduent Business Services
    02.2018 - 01.2022

    Payments Analyst

    Truist Bank
    11.1997 - 09.2023

    High School Diploma -

    Jefferson High School

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