Steven D. McCratic
Pharmacy Compliance And Administration Professional
Summary
Pharmacy compliance, inventory and purchasing professional with fifteen years experience in regulatory, operations management, inventory control and supplier relations with a unique ability to quickly innovate in a profoundly changing industry in order to maximize profits and increase market share
Overview
23
23
years of professional experience
7
7
Certifications
Work History
Merchandiser, Asst. Buyer, RX Trainer, Technician
COLLIER DRUG STORES
2005.02 - 2008.05
- Developed and implemented the company's first perpetual inventory system
- Maintained analysis and planning of durable medical equipment
- Pharmacy inventory and procurement assistance
Director of Delivery and Logistics, Merchandising Assistant, Customer Service Specialist
COLLIER DRUG STORES
2002.08 - 2008.05
- Managed the team of delivery drivers that serve as the frontline of the company's customer service
- Ensured that each team member was prompt, courteous, and ready to go the extra mile for all customers
- Coordinated delivery logistics
- Assured that every customer received the best experience possible and that the brand was well represented at all times
Inventory Control Coordinator
Collier Drug Stores Inc.
Fayetteville, Arkansas
2022.02 - Current
- Oversee all pharmacy purchasing
- Develop and maintain controlled substance compliance adherence plans for all locations.
- Create and maintain suspect prescriber watch list
- Audit and correct discrepancies in inventory numbers.
- Coordinate with wholesaler compliance consultant for adherence reviews.
- Cross-reference controlled substance purchases with prescriber patterns to identify problematic patterns
REALTOR
2018.04 - Current
- Licensed Realtor with an emphasis on Residential Real Estate
- Adept in contract drafting, negotiation, market research and client analysis
- Expert in planning and integrating new customer prospecting campaigns
- Adept in generating and curating business through networking and prospecting
Operations, Planning, Inventory
NOWDiagnostics INC.
2014.10 - 2018.01
- Identified software inventory management solutions and oversaw installation, setup and implementation
- Implemented and maintained perpetual inventory system
- Collaborated wit Regulatory Affairs, Quality Control and Production departments to ensure adherence to FDA protocols
- Sourcing and replenishment of lab equipment and supplies
- Forecasting and planning of manufacturing schedule
- Maximize efficiency and oversee staff responsible for production, equipment calibration and preventative maintenance
- Social Media marketing and recruitment of clinical study participants
- Creation and maintenance of documents under GMP and ISO 13485 quality system
Director, Durable Medical
MEDICAL ARTS PHARMACY
2012.12 - 2014.10
- Rehabilitated the DME Department from operating at a loss to the most profitable division in the company within 13 months
- Identify opportunities for growth
- Business plan development for the Durable Medical and Home Health Equipment departments
- Maximize efficiency and motivate staff to maintain focus on customer service
- Maximize third party reimbursements
- Developed and implemented plan for measuring service
- Meet and exceed standards for accreditation and certification of The Joint Commission
Private Consultant, Pharmaceutical Research
UAMS NORTHWEST CAMPUS
2012.08 - 2012.12
- Developed and implemented a business plan for a specialty compounding center and manufacturing facility to supplement revenue and provide education opportunities for the UAMS Northwest Campus
- Initiated communication with potential customers, suppliers, and GPOs
- Sought out and built relationships with new and potential clients
- Maintained communication with medical facilities to determine and forecast needs
- Served as a consultant on several projects under the umbrella of the Office of Business Development
Senior Buyer, Pharmacy
COLLIER DRUG STORES
2005.02 - 2012.07
- Negotiated the company into a lucrative pharmacy purchasing cooperative and then implemented new buying strategies resulting in a $1.3 million increase in profits within one year
- Sourced pharmaceuticals and over-the-counter (OTC) items for the state's largest multi-store independent pharmacy, negotiating to ensure optimum pricing and availability
- Managed an annual budget of over six million dollars in pharmacy purchases at the company's flagship store as well as an additional eleven million dollars chain-wide
- Implemented and maintained a system of chain-wide perpetual inventory
- Forecasting, planning, sourcing and replenishment
- Daily analysis of purchasing reports and appropriate buying adjustments
- Ordered and verified fulfillment of weekly (single store) purchases averaging $116,000
- Implemented company's first usage of CSOS ordering system chain-wide
- Responsible for narcotic ordering, inventory, and legal compliance adherence
Education
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NORTHWEST ARKANSAS COMMUNITY COLLEGE 2012 - 2014
2012.01 - 2014.01
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UNIVERSITY OF ARKANSAS AT FAYETTEVILLE
1994.01 - 1997.01
Skills
Pharmacy Compliance
Purchasing
Inventory Management
Planning
Data Analysis
Leadership
Microsoft Office
Google Docs
Conflict Resolution
Decision Making
Communication
Certification
Springdale Chamber of Commerce Ambassador
Timeline
Inventory Control Coordinator
Collier Drug Stores Inc.
2022.02 - Current
REALTOR
2018.04 - Current
Springdale Chamber of Commerce Ambassador
2017-01
Operations, Planning, Inventory
NOWDiagnostics INC.
2014.10 - 2018.01
Active participant in several Northwest Arkansas Entrepreneurial Groups
2014-01
Director, Durable Medical
MEDICAL ARTS PHARMACY
2012.12 - 2014.10
Private Consultant, Pharmaceutical Research
UAMS NORTHWEST CAMPUS
2012.08 - 2012.12
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NORTHWEST ARKANSAS COMMUNITY COLLEGE 2012 - 2014
2012.01 - 2014.01
Central EMS Award for Excellent Service in the Community
2012-01
Chairman, Trinity United Methodist Church Board of Trustees
2012-01
Northwest Arkansas Community College Dean's List
2012-01
National Society of Leadership
2010-01
Volunteer, Fayetteville Juvenile Diabetes Research Foundation
2008-01
Merchandiser, Asst. Buyer, RX Trainer, Technician
COLLIER DRUG STORES
2005.02 - 2008.05
Senior Buyer, Pharmacy
COLLIER DRUG STORES
2005.02 - 2012.07
Director of Delivery and Logistics, Merchandising Assistant, Customer Service Specialist
COLLIER DRUG STORES
2002.08 - 2008.05
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UNIVERSITY OF ARKANSAS AT FAYETTEVILLE
1994.01 - 1997.01