Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Steven E. Castaneda

McAllen

Summary

Dynamic professional with strong interpersonal skills and a genuine passion for the coffee industry, eager to thrive in a fast-paced environment. Committed to fostering a collaborative team atmosphere while upholding exceptional standards of cleanliness and organization. Prepared to leverage and enhance communication and customer service abilities in a common space role, contributing to an engaging and welcoming experience for all customers. Enthusiastic about continuous learning and growth within the industry.

Overview

2
2
years of professional experience

Work History

Store Associate

RGV ProDirect
07.2023 - 09.2023
  • Worked closely with fellow associates to create positive work environments, fostering teamwork and mutual support.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Cashier

Chick-fil-A
10.2023 - 01.2024
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated cash register to record transactions accurately and efficiently.

Customer Service Assistant

HEB Grocery Store
08.2024 - 02.2025
  • Assisted team in maintaining accurate records of customer interactions and transactions.
  • Provided exceptional customer support by addressing inquiries and resolving issues promptly.
  • Supported training initiatives for new staff, fostering a collaborative team environment.
  • Collaborated with colleagues to streamline processes for improved service delivery.

Sandwich Artist

Subway
01.2025 - 05.2025
  • Created customized sandwich orders based on customer preferences and dietary restrictions.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Assisted in inventory management by monitoring ingredient levels and restocking as needed.
  • Collaborated with team members to streamline preparation processes and improve service efficiency.

Barista

7Brew
05.2025 - 09.2025
  • Prepared high-quality beverages following standard recipes and customer preferences.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Assisted customers with menu selections, providing recommendations based on preferences.
  • Operated espresso machines and other equipment efficiently to ensure timely service.

Education

Bachelor of Science - Integrated Health Sciences

UTRGV
1201 W University Dr, Edinburg, TX 78539
05-2029

High School Diploma -

IDEA Quest College Preparatory
05-2025

Skills

  • Goal oriented
  • Patience and tolerance
  • Spanish fluency
  • Calm under pressure
  • Strong work ethic
  • Time management
  • Friendly and outgoing
  • Cash handling
  • Opening and closing duties
  • Team leadership
  • Order taking
  • Food preparation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Graphic Design
  • Fundraising Events
  • Music
  • Drawing and Painting

Timeline

Barista

7Brew
05.2025 - 09.2025

Sandwich Artist

Subway
01.2025 - 05.2025

Customer Service Assistant

HEB Grocery Store
08.2024 - 02.2025

Cashier

Chick-fil-A
10.2023 - 01.2024

Store Associate

RGV ProDirect
07.2023 - 09.2023

Bachelor of Science - Integrated Health Sciences

UTRGV

High School Diploma -

IDEA Quest College Preparatory

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