Steven Gaige Carducci
Melbourne,FL
Summary
At Dollar General Store, I spearheaded operations, boosting sales by notable percentages through innovative promotions and technology integration. My leadership, underpinned by expert inventory management and customer service excellence, consistently outpaced local competition. Skilled in both team motivation and operational efficiency, I excel in transforming challenges into profitable opportunities. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager of Operations
Dollar General Store
03.2020 - Current
- Increased sales by Number% with special displays and promotions.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
Education
Bachelor's - Political Science
University of S. Florida
Tampa, FL06.1985
Skills
- Computer Skills
- Performance Appraisals
- Health and safety
- Employee Training
- Recruitment and hiring
- Employee Scheduling
- Store maintenance
- Merchandise planning
- E-commerce Integration
- Friendly and Positive
- Team Leadership
- Work Planning and Prioritization
- Sales Strategies
- Partnership Building
- Loss Prevention Procedures
- Financial operations management
- Process Improvements
- Relationship building and management
- Product Merchandising
- Team leadership and coaching
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Store Merchandising
- Team motivation
- Retail Inventory Management
- Customer Service Management
- Operational Efficiency
- Training and mentoring
- Store operations
- Customer Relations
- Leadership Development
- Outstanding communication skills
- Accurate money handling
- Operations Management
- Staff Management
- Retail Merchandise Quality Standards
- Documentation And Reporting
- Payroll Management
- Opening and closing procedures
- Inventory Control
- Recruiting and Hiring
- Staff Supervision
- Inventory Management
- Delegating Work
- Bank and Safe Deposits
- Bank deposit procedures
- Project Management
- Maximizing profitability
- POS Systems
- Risk Management
- Marketing and Promotions
- Supply Ordering
- Order Management
- Advertising and marketing
- Inventory Oversight
- Sales Analysis
- Vendor Management
- Budget Administration
Accomplishments
Ranked in Top 1% of Fiscal Year 2023 Performance Matrix.
Certification
- Licensed Private Investigator- 2014-2016
Timeline
Store Manager of Operations
Dollar General Store
03.2020 - Current
Bachelor's - Political Science
University of S. Florida
- Licensed Private Investigator- 2014-2016
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