Experienced with managing retail operations and delivering superior customer service. Utilizes strong sales techniques and merchandising strategies to boost store performance. Track record of effective team leadership and maintaining high standards in fast-paced retail environments.
Works directly with owner, Vincent D'Eramo, in all phases of the project.. Completed numerous projects involving a vast array of masonry products with attention to detail..
Directly responsible for Scheduling of all subs and in-house employees. Scheduling of all projects. Ordering or ensuring all materials will be available for each of those projects..
Directly responsible in all phases of constructing higher end homes wth 3500+ sq ft. Once foundation was completed, I was responsible for everything from scheduling subs, ensuring materials are ordered on time, working with ALL involved, including but not limited to Architects, Engineers, all Subs, Venders, Employees, and Inspectors..
Worked with Home Depot for 21 Years. Department Supervisor in just about ever Department. Was part of Arthur's Army and then Customer Service Manager in their initial conceptions. The last 5 years of my employment was the Pro Sales Manager at the New Smyrna Beach, Fl store. Numerous Customer Service Awards, 1st recipient of the Pro Desk Million Dollar Sales Award.
MOS 72G - Automated Data Telecommunications Center Operator..
Worked in a Special Security Office while stationed in Germany. Received numerous awards and commendations throughout my 6 year tour..