Summary
Overview
Work History
Education
Skills
Timeline
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STEVEN SKALICKY

YULEE,UNITED STATES

Summary

Dynamic and results-driven Account and Admissions Representative with extensive experience guiding prospective students through the enrollment process. Skilled in building strong relationships, leveraging exceptional communication to address inquiries, and matching candidates with programs that align with their goals. Adept at managing accounts, coordinating with cross-functional teams, and ensuring a seamless admissions experience. Proven ability to navigate complex systems, including VA education benefits, to support military-affiliated students. Committed to driving enrollment growth while delivering outstanding service.

Overview

13
13
years of professional experience

Work History

Admissions Representative

Tulsa Welding School
03.2025 - 07.2025
  • Represent the school’s programs in Welding, Electrical, HVAC, and Lineman Training to prospective students.
  • Conduct phone calls, campus tours, and interviews to assess student goals, interests, and eligibility.
  • Provide detailed information about programs, career outcomes, tuition, and financial aid options.
  • Help applicants complete enrollment documents and understand program requirements.
  • Collaborate with financial aid, academic, and career services teams to ensure a smooth transition for students from inquiry to start.
  • Maintain consistent communication with applicants to guide them through every step of the admissions process.
  • Utilize CRM systems to manage leads, track progress, and follow up on inquiries.
  • Attend job fairs, high school presentations, and community events to promote trade programs.
  • Meet or exceed individual and team enrollment goals.

Sales Representative

Verizon
06.2024 - 01.2025
  • Cultivated strong customer relationships through personalized service and product knowledge.
  • Negotiated contract terms and pricing, enhancing customer satisfaction and loyalty.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Technical Recruiter

ElevaIT Workforce Solutions
01.2024 - 05.2024
  • Collaborated with hiring managers to define technical requirements for roles, ensuring alignment with organizational goals.
  • Conducted in-depth candidate screenings using behavioral and technical assessments to identify top talent.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Admissions Representative

Star V Learning Center Formerly New Horizons
11.2020 - 01.2024
  • Guided prospective students, including active-duty military, veterans, and their families, through the admissions process, providing detailed information on cybersecurity programs and career opportunities.
  • Assisted students in navigating VA education benefits, including GI Bill and Tuition Assistance, ensuring accurate documentation and compliance with federal regulations.
  • Cultivated relationships with military bases and veteran organizations to promote educational opportunities and increase enrollment of military-affiliated students.
  • Conducted personalized consultations to evaluate applicants’ goals and match them with appropriate programs, emphasizing cybersecurity career pathways.
  • Maintained up-to-date knowledge of military education benefits, cybersecurity industry trends, and school policies to provide accurate and comprehensive guidance.

Culinary Specialist (Submarines)

United States Navy
04.2015 - 10.2020
  • Prepared and served high-quality meals for a crew of over 100 personnel in a confined submarine environment, ensuring optimal nutrition and morale during extended deployments.
  • Managed inventory and procurement of food supplies, maintaining strict adherence to budget constraints and operational readiness requirements.
  • Operated and maintained kitchen equipment in compliance with Navy safety and sanitation standards, achieving superior inspection results.
  • Supervised and trained junior culinary staff, fostering teamwork and efficiency in a high-pressure environment.
  • Adapted menus and meal preparation to accommodate diverse dietary needs and cultural preferences, enhancing crew satisfaction and cohesion.

Account Representative

SiriusXM Radio
01.2013 - 04.2015
  • Operated in multiple call campaigns including Outbound, Inbound, and Retention.
  • Built strong client relationships through regular communication, addressing inquiries, and resolving service issues promptly to ensure customer satisfaction.
  • Conducted product demonstrations and provided detailed information on SiriusXM features and benefits, tailoring recommendations to customer needs.
  • Utilized CRM tools to track customer interactions, analyze account performance, and identify opportunities for growth and retention.
  • Collaborated with cross-functional teams to develop and implement marketing campaigns, increasing client engagement and subscription rates.

Education

Liberal Arts -

Polk State College
Winter Haven, FL
08.2012

Skills

  • Sales Strategy, Technical Support, Customer Engagement, Recruitment, Client Relations, Customer Retention, Negotiation, Inventory Management, Team Leadership, Account Management
  • Student recruiting

Timeline

Admissions Representative

Tulsa Welding School
03.2025 - 07.2025

Sales Representative

Verizon
06.2024 - 01.2025

Technical Recruiter

ElevaIT Workforce Solutions
01.2024 - 05.2024

Admissions Representative

Star V Learning Center Formerly New Horizons
11.2020 - 01.2024

Culinary Specialist (Submarines)

United States Navy
04.2015 - 10.2020

Account Representative

SiriusXM Radio
01.2013 - 04.2015

Liberal Arts -

Polk State College

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STEVEN SKALICKY