Prioritize safety and responsibility, ensuring all operations adhere to the highest standards. Excel in optimizing efficiency and implementing cost-saving measures, directly contributing to the bottom line. Effectively communicate with management to strategize and enact significant improvements. Employ expert safety tips and advice to navigate and resolve workplace challenges, fostering a secure and productive environment.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
CA, CA
08.2023 - Current
Prioritized safety and time management to ensure the punctual and secure transportation of passengers
Demonstrated exceptional efficiency in route planning and passenger service, enhancing overall satisfaction and trust
Assisted with the swift and careful loading and unloading of customer luggage, demonstrating a strong commitment to service excellence
Ensured on-time arrival and optimal safety for passengers by expertly navigating through traffic conditions
Performed thorough vacuuming and reconditioning of vehicles, adhering to high standards to ensure customer satisfaction and vehicle presentation excellence
Mail Handler
United States Postal Service, Post Office
Moreno Valley, CA
10.2021 - 07.2023
Efficiently managed the unloading of substantial volumes of mail from transportation trucks, ensuring the swift and secure distribution of parcels and letters
Skillfully separated and organized mail received from trucks and conveyors, ensuring accurate and timely dispatch to appropriate units and departments
Operated automated processing equipment with precision, ensuring a seamless flow of letters for sorting, which bolstered overall productivity
Collaborated effectively with colleagues to fulfill large shipment orders and navigate high-volume mailing periods, significantly enhancing operational throughput
Operated copy machines and various office equipment with proficiency, including skills in Microsoft Word, contributing to smooth and efficient office operations.
Strategically organized and placed incoming and outgoing mail into designated containers, streamlining the sorting process by accurately applying identifying tags to sacks and bins
Utilized a portable electronic scanner to meticulously scan placard barcodes, ensuring precise tracking and progress recording of shipments
Promoted to Operations Administrator
FedEx Ground
City Of Industry, CA
10.2019 - 09.2021
Proactively conducted address verifications and corrections, guarantee on-time delivery and minimize loss or damage of packages
Utilized Microsoft Outlook to effectively manage email correspondence with supervisors and executive-level management at FedEx Ground, ensuring timely and accurate information exchange
Monitored customer service operations to ensure quality standards were met
Executed administrative tasks such as filing documents on MicroSoft Word or Excel, & ordering office supplies
Processed incoming invoices from suppliers in a timely manner
Diligently inspected and managed hazardous materials, ensuring strict adherence to safety protocols and minimizing risk of hazard
Conducted in-depth reviews of loss and damage claims, identifying and rectifying improperly charged claims, thereby safeguarding company assets and enhancing operational accuracy
Ensured inventory records and resolved order fulfillment issues through data entry techniques, significantly boosting operational efficiency
Package Handler
FedEx Ground
City Of Industry, CA
04.2018 - 10.2019
Lift packages and other objects of various shapes, sizes and weights (up to 30 lbs frequently and greater than 65 lbs occasionally)
Proficiently navigate various physical tasks, including walking, reaching, bending, climbing, pushing, pulling, twisting, squatting, and kneeling, as essential for job performance
Acquired expertise in resolving S.W.A.K (Scanning, Weight, and Zip Code) discrepancies, enhancing package processing accuracy
Mastered the setup and operation of handheld scanners, streamlining the package handling workflow
Developed and executed daily work plans with agility, synthesizing oral instructions and written directives to surpass challenging performance objectives
Swiftly resolved conveyor system issues by expertly clearing jams and blockages, maintaining uninterrupted workflow and maximizing productivity
Loaded packages into trucks and picked up and moved heavy packages and items using forklift
Maintained a clean work environment by removing debris from the loading dock area
Education
High School Diploma -
Bassett Senior High School
La Puente, CA
06-2019
Skills
Customer service
Shipping and receiving proficiency
Microsoft Office: Word, Excel, Outlook
Basic math aptitude
Data entry/processing
Problem-Solving
Quality assurance
Tech-savvy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Twilight Sort M.V.P. of the Month, June 2019 -Recognized by FedEx Ground "Most Valuable Player" for exceptional performance and dedication to operational excellence during the twilight shift in 2019.
Affiliations
Selected Safety Committee Member - Fiscal Year 2019 - Selected by upper management for the Safety Committee at FedEx Ground. Regular arrival an hour early for end-of-month safety meetings was a norm, actively contributing to the development and enforcement of robust safety protocols. Alongside this, an appointment as Safety Captain for Load Side Area 1 was held. Leadership in safety initiatives ensured team awareness of procedures, promptly addressing all safety inquiries and concerns. Keeping up to date on safety procedures and correct lifting techniques to prevent injuries was of utmost importance.
OSHA Safety Compliance and Communication - In addition to serving on the Safety Committee at FedEx Ground, comprehensive knowledge of OSHA safety standards and basic regulations was acquired. This knowledge was gained through interactive meetings and training videos provided by FedEx Ground. Proficiency in understanding and implementing OSHA guidelines was developed, leading to a safer and more compliant work environment. Regular updates on OSHA regulations were followed to ensure the workplace remained up-to-date with the latest safety standards. The role also involved promoting OSHA’s safety culture throughout the organization.