Summary
Overview
Work History
Education
Skills
Timeline
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STEVEN L. BRADY

Solutions Consultant
Spring,TX

Summary

Experienced, accomplished, and affable Implementation Solutions Consultant with over two years of experience looking to leverage an ever-growing background in solutions development, project implementations, account management, training, and customer satisfaction into a new role. Dedicated to taking ownership of full customer lifecycle, from project kickoff discovery call to post Go-Live customer support sustainment period. Dependable Solutions Consultant skilled at forming lasting relationships with clients and customers by carefully addressing needs and fulfilling business goals. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.

Overview

13
13
years of professional experience

Work History

Implementation Solutions Consultant & Data Lead

AMCS Group
01.2022 - Current
  • Successfully spearheading the implementation of cloud-based enterprise resource planning (ERP) software for both Legacy and New Logo clients in the waste management industry resulting in increased operational efficiencies
  • Orchestrate and lead the customer data migration process with the data team for both Legacy and New Logo clients, including preparing complex data mapping spreadsheets, working alongside customers in real time to carefully review the newly migrated data for accuracy while improving the migration process by five weeks
  • Carry out detailed discovery sessions to identify client’s information, needs, and challenges to determine how they will get the most out of the software while improving their operations
  • Deliver on-site and remote in-depth, end-to-end software training, reveal sessions, and User Acceptance Testing (UAT) workshops with clients, covering a variety of training topics including customer onboarding, pricing, dispatch/route management, invoicing, payments, general ledger (GL), collections, customer portal, inventory, mobile and scale integration, amongst others
  • Collaborate with the software product team to test software for issue resolution and correct configuration in client’s environment to ensure proper functioning
  • Extensive use of analytics and SQL Admin queries to maximize database and web performance
  • Create and modify financial and operational reports for customers helping them track KPI’s
  • Provide Post Go-Live support by managing the NetSuite helpdesk to troubleshoot and resolve all issues reported by users, while also using NetSuite for any development configuration, environment, and report customization request made by end users.

V-Tech Engineer

AMCS Group
06.2019 - Current
  • Consistently maintained the functioning of all vehicle tech systems on each solid waste truck for the City of Houston through expert care and precise handling of materials
  • Coordinate technology meetings with city officials and solid waste managers alike for technology and reporting updates
  • Responsible for all V-Tech equipment needs – New Installs, Uninstalls, and repairs as needed for each customer in North America
  • Responsibilities also include setting up travel for myself and others to meet and work with customers throughout North America.

Site Supervisor/Office Manager

Angler Retail Construction, LLC
01.2015 - 06.2019
  • Manage a team of several construction workers on a commercial development project by scheduling shifts, delegating responsibilities, and supervising tasks
  • Follow strict engineering and architectural recommendations on the blue prints when completing construction tasks for the project
  • Order construction materials, tools, and machines in relation to needs according to the schedule of construction
  • Coordinate safety meetings with all workers and subcontractors as required by client
  • Gathering all new project bids, as well as typing all contracts, lien waivers, change orders, and resale certificates for each contractor hired.

Payroll Coordinator

AutoNation Payroll Center
09.2011 - 08.2013
  • Processing payroll for a Fortune 500 Company at a very accurate and timely manner for over 650 associates using the ADP Enterprise, also known as EV-5
  • Responsibilities include ensuring that each associate pass a drug screen and sign an Arbitration Agreement & No Solicit/No Hire Agreement
  • Processing all new-hire paperwork, benefits, leave, termination, and payroll paperwork, ensuring 100% compliance with Florida State laws and regulatory mandates and serving as primary contact person answering management/staff questions on same
  • Ensuring all IRS garnishments, Government garnishments, child support garnishments, and all other garnishments are being enforced and satisfied
  • Accurate and timely Auto Dealership payroll processing of 600+ employees using the ADP Enterprise HR V5 (EV-5) system along with the payroll tools: Callidus & the Compensation Plan Payroll Systems.

Education

Bachelors in Business Administration - Management and Marketing

University of LA at Monroe
Monroe, LA
05.2011

Skills

  • NetSuite

  • SQL Admin

  • Cloud Based ERP

  • SaaS

  • CRM

  • Solutions Consultant

  • Project Management

  • Cloud Based ERP

  • Time Management

Timeline

Implementation Solutions Consultant & Data Lead

AMCS Group
01.2022 - Current

V-Tech Engineer

AMCS Group
06.2019 - Current

Site Supervisor/Office Manager

Angler Retail Construction, LLC
01.2015 - 06.2019

Payroll Coordinator

AutoNation Payroll Center
09.2011 - 08.2013

Bachelors in Business Administration - Management and Marketing

University of LA at Monroe

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STEVEN L. BRADYSolutions Consultant