Steven M. Havens
Summary
Seasoned operations chief, implementing the management of service behavior, financial performance, customer service and quality of standards. Creating human resource events globally, providing exceptional customer service and implementing strong international partnerships. Delivering in-depth training and mentoring to improve day to day operations increasing communication, preventative maintenance, and precise ordering, advancing work timelines and quality events, services or products. Dependable, hardworking and level-headed in addressing diverse problems and creating a quality workplace environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Management Chief
US Navy
12.2022 - Current
- Reviewed production, quality and maintenance reports and statistics to plan and modify maintenance activities producing 98% availability of all assets on hand.
- Conducted regular inspections and audits to support proper functioning of equipment and safety and environmental compliance aligning with the Navy's "Green Fleet" initiative.
- Contributed to development, implementation, and execution of recreational programs such an unit ball committee, heritage celebrations and individual recognition.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults, preventing any catastrophic incidents while managing a budget in excess of $140 million.
Regional Asset Director
US Navy
08.2019 - 12.2022
- Worked closely with organizational leadership and board of directors to guide operational strategy orchestrating the distribution and inventory of high value assets.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Used industry expertise, customer service skills and analytical nature to resolve unit concerns, optimizing efficiency and productivity.
- Traveled and trained personnel in equipment maintenance to streamline and monitor essential programs to ensure compliance across the region.
Cost Control Manager
US Navy
01.2014 - 08.2019
- Prepared and updated project status reports, purchase orders and invoices, updating tracking documentation and maintaining files for financial control, supporting new initiatives and meeting periodic budget restraints.
- Established internal audit procedures to validate and improve accuracy of financial reporting. Resulting in $2 million less in annual spending.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities. Leading to accurate ordering of preventive maintenance items ensuring little to no equipment down time.
Talent Acquisition Specialist
US Navy
08.2011 - 01.2014
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
Education
Bachelor of Science - Hospitality And Recreation Marketing
San Diego State University
San Diego, CA06.2027
High School Diploma -
Paul V Moore High School
Central Square, NY06.1999
Skills
- Facility Management
- Six Sigma Methodology
- Continuous Improvement
- Asset Management
- Predictive Maintenance
- Training and Development
- Cross-Functional Collaboration
- Decision-Making
- Personnel Management
- Team Collaboration
- Employee Motivation
- Project Management
Certification
- Lean Six Sigma - white and Green Belt
- CPR and Basic Life Saving
- Journeyman Diesel Mechanic
- Journeyman Computer Operator
- Journeyman Counselor
Timeline
Maintenance Management Chief
US Navy
12.2022 - Current
Regional Asset Director
US Navy
08.2019 - 12.2022
Cost Control Manager
US Navy
01.2014 - 08.2019
Talent Acquisition Specialist
US Navy
08.2011 - 01.2014
Bachelor of Science - Hospitality And Recreation Marketing
San Diego State University
High School Diploma -
Paul V Moore High School
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