Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Nelson

Owensboro,KY

Summary

Results-focused Clerk thriving in fast-paced, deadline-driven environments while consistently delivering high-quality outcomes. Demonstrates a strong commitment to accuracy and efficiency through diligent work and meticulous attention to detail. Recognized for excellence in customer service, fostering positive relationships and ensuring client satisfaction. Proven ability to adapt quickly to changing priorities while maintaining high productivity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Floor Staff/Cashier

Big Bang Toys Comics & Games
08.2025 - Current
  • Follow predetermined task list while also tending to customer needs
  • Contact customers and subscribers about special orders and trade
  • Stock and set up displays for merchandise
  • Operate cash drawer and store POS system

Sales Associate

eCig Source
02.2025 - 07.2025
  • Greeted and assisted customers with purchases of goods
  • Counted and maintained a cash drawer, including making deposits
  • Constantly learned about carried products and devices
  • Developed lasting relationships with returning customers by ensuring a welcoming atmosphere with knowledgeable staff

General Staff

Escape Today
11.2023 - 03.2025
  • Greeted customers with a warm and welcoming tone
  • Made bookings and set up walk-ins for various activities
  • Reset, cleaned, and maintained escape rooms and arcade

Raising Canes Crewmember

Raising Cane's
09.2023 - 01.2024
  • Increased efficiency in the drive-thru line by implementing streamlined processes for order taking and payment collection
  • Maintained a clean dining area by promptly clearing tables after each use
  • Worked collaboratively with kitchen staff to ensure timely preparation of orders
  • Prioritized tasks effectively during busy periods while maintaining high-quality service

Grinder

Spencer Industries Inc
08.2023 - 09.2023
  • Grind appropriate plastic in the correct grinder
  • Prep boxes for use
  • Use fork truck to complete various tasks

Cashier

Dairy Queen
02.2023 - 08.2023
  • Provided fast and friendly service to customers, ensuring a positive dining experience
  • Efficiently took customer orders and accurately entered them into the POS system
  • Maintained cleanliness of work area, including wiping down counters, tables, and equipment
  • Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
  • Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
  • Collaborated with team members to meet customer needs in a fast-paced environment

Manager

Papa John's
05.2022 - 02.2023
  • Manage shifts
  • Ensure all procedures are followed properly and efficiently
  • Build rapport with returning customers
  • Utilize customer service skills to resolve issues
  • Plan for large orders and ensure proper staffing for shift

Production Worker

DREAMFIELDS
04.2021 - 06.2021
  • Maintained a clean work area to increase efficiency
  • Followed strict local and state guidelines when handling product
  • Maintained a consistent and efficient pace to meet production needs
  • Produced as high quality of a product as possible

Walmart Stocker

Walmart
03.2020 - 11.2020
  • Cap 2 Associate
  • Receive and unload merchandise truck
  • Organize merchandise for placement on sales floor
  • Stocking general merchandise and grocery in designated areas
  • Managed time to ensure all duties were completed and all goals met
  • Used handheld scanners to check stock amounts, locations, and shipments

Shift Manager

Buffalo Wild Wings
04.2018 - 11.2019
  • Delegated tasks to staff when appropriate
  • Counted inventory on a regular schedule
  • Created and posted scheduling for staff
  • Cross trained in every position
  • Ran shifts in the most efficient manner
  • Managed money on a daily basis
  • Put together, entered, and placed bank deposits
  • Helped keep workplace morale high
  • Developed relationships with regular customers

Server/Hospitality

Buffalo Wild Wings
09.2015 - 04.2018
  • Used Aloha POS system for transactions and order placement
  • Utilized communication skills to work with the kitchen and fellow staff to ensure a quality guest experience
  • Received orders from guested in person, on the phone and via web ordering
  • Managed money and maintained responsibility for a cash drawer
  • Followed laws pertaining to the sale of alcohol
  • Maintained a clean and orderly work area and section of tables
  • Followed guest trends and opinions to manage the AV system, including using a microphone to make announcements

Retail Sales Consultant

O'Reilly Auto Parts
07.2014 - 08.2015
  • Handled day-to-day tasks as required
  • Helped organize various auto parts and tools
  • Kept up to date with continuous training modules
  • Built and maintained relationships with customers
  • Handled a cash drawer with amounts sometimes exceeding $500
  • Exceeded monthly sales goals regularly including sales contests

Education

High school diploma - General Studies

Daviess County High School
Owensboro, KY
05.2012

Skills

  • Driving
  • Host/Hostess
  • Typing
  • Sales
  • Cooking
  • Shift Management
  • Restaurant Management
  • Communication skills
  • Aloha POS
  • Serving Experience
  • POS
  • Basic math

Certification

Driver's License

Timeline

Floor Staff/Cashier

Big Bang Toys Comics & Games
08.2025 - Current

Sales Associate

eCig Source
02.2025 - 07.2025

General Staff

Escape Today
11.2023 - 03.2025

Raising Canes Crewmember

Raising Cane's
09.2023 - 01.2024

Grinder

Spencer Industries Inc
08.2023 - 09.2023

Cashier

Dairy Queen
02.2023 - 08.2023

Manager

Papa John's
05.2022 - 02.2023

Production Worker

DREAMFIELDS
04.2021 - 06.2021

Walmart Stocker

Walmart
03.2020 - 11.2020

Shift Manager

Buffalo Wild Wings
04.2018 - 11.2019

Server/Hospitality

Buffalo Wild Wings
09.2015 - 04.2018

Retail Sales Consultant

O'Reilly Auto Parts
07.2014 - 08.2015

High school diploma - General Studies

Daviess County High School