Summary
Overview
Work History
Education
Skills
Websites
Certification
Community Service
Awards
Timeline
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Steven Pajevic

4049 Hina Dr, Sarasota,FL

Summary

Accomplished strategic leader and decisive business professional brings track record of success in start-up companies. Outstanding background managing multiple products from ideation to market launch and profitable monetization. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Founder

Service WorkSource, Inc
05.2024 - Current
  • Launched and scaled a groundbreaking workforce platform, modernizing talent acquisition strategies, and streamlining employer hiring processes.
  • Directed cross-functional teams to optimize platform features, enhance user experience, and increase engagement from both job seekers and employers.
  • Built strategic partnerships with key industry leaders, positioning the platform as a leading player in the market.
  • Led targeted marketing efforts that resulted in rapid job postings and user engagement growth, positioning the company as a market leader.
  • Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
  • Developed innovative revenue models to drive profitability and long-term sustainability.
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Established policies and procedures for efficient workflow management.
  • Negotiated contracts with vendors and suppliers for optimal pricing structure.

Chief Executive Officer

Crystal Clean Green Cleaning
03.2013 - 03.2025
  • Spearheaded the growth of Tampa Bay’s most awarded sustainable cleaning company, earning accolades for our commitment to eco-friendly practices, social impact, and service excellence.
  • Positioned the company as an industry disruptor, recognized for innovative services and community engagement, while maintaining a triple bottom line approach, leading to a 30% boost in client retention.
  • Developed and led team training programs that increased employee retention and service quality, creating a positive workplace culture that aligns with sustainable values.
  • Established long-term client relationships, driving repeat business and referrals, contributing to year-over-year revenue growth.
  • Created financial models to forecast future business performance and identify areas of improvement.
  • Cultivated strong relationships with business partners by providing exceptional customer service.
  • Represented the company at conferences, trade shows, networking events.
  • Reviewed employee performance evaluations to make personnel decisions.
  • Directed the implementation of new business initiatives from concept through completion.
  • Implemented new technologies to streamline processes across departments.
  • Established policies, procedures, and protocols to improve operational efficiency.

Senior Business Analyst

DXC Technology
04.2011 - 12.2017
  • Led comprehensive Workers' Compensation Bureau reporting for national accounts, ensuring accurate submissions and compliance with regulatory standards.
  • Collaborated with stakeholders to streamline processes, reducing reporting time by 40%, and mitigating critical issues that led to a 27% reduction in operational risks.
  • Recognized for outstanding performance in handling high-value accounts, and delivering insights that improved decision-making across departments.
  • Analyzed existing systems and processes, identified gaps and recommended improvements.
  • Monitored project progress using timeline, budget, and resource utilization metrics.
  • Created data flows to illustrate the flow of information between various stakeholders.
  • Collaborated with IT teams on the development of applications based on business requirements.
  • Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
  • Designed use case scenarios to demonstrate how users interact with the system or application.
  • Identified opportunities for automation of manual processes through technology solutions.

Agency Director

ADAMO Insurance Group, Inc. / Allstate Insurance Agency
11.2007 - 12.2012
  • Directed and led an insurance agency, attaining a 20% annual revenue growth via innovative sales tactics and client interactions.
  • Fostered client loyalty resulting in significant revenue growth through strategic engagement.
  • Enhanced operational performance, ensuring compliance, client satisfaction, and business scalability.
  • Resolved conflicts between employees while maintaining a positive work environment.
  • Directed internal audits to ensure proper use of funds allocated by government agencies.
  • Monitored progress of ongoing projects and adjusted resources accordingly.
  • Evaluated current services and identified potential areas for improvement or expansion.
  • Facilitated communication between board members, staff, vendors, and other external parties.
  • Implemented initiatives that increased operational efficiency across multiple departments.
  • Analyzed financial data to identify areas of cost savings or revenue growth opportunities.
  • Attended conferences and workshops to stay abreast of industry trends and best practices.
  • Provided leadership and guidance to team members to meet organizational objectives.
  • Developed and managed annual budget for agency operations.

Marketing Director

Just Press "A" Group, Inc
07.2008 - 11.2012
  • Led initiatives that enhanced local economic impact through strategically planned events.
  • Achieved successful business outcomes for local venues with effective brand execution.
  • Spearheaded high-impact marketing initiatives, increasing brand visibility, market engagement, and event success rates.
  • Maintained up-to-date knowledge of industry trends and competitive landscape.
  • Designed and produced marketing collateral for product launches and promotions.
  • Established metrics to track ROI on all marketing programs.
  • Recruited and managed a team of marketers responsible for executing projects.
  • Identified opportunities for new business partnerships or other growth initiatives.
  • Developed strategies for online visibility through SEO and SEM optimization techniques.
  • Organized promotional campaigns, including social media, print materials, press releases, and website content.
  • Ensured fiscal discipline in all marketing activities by adhering to budget restrictions.

Education

MBA - Marketing And Operations

Babson College
01.2020

Six Sigma Black Belt Certification -

BITSPEC

Bachelor of Arts - Business Management

Bluffton University

Skills

  • Executive Leadership & Vision
  • Business Growth & Strategic Scaling
  • Revenue Development & Profit Optimization
  • Digital Marketing & Brand Positioning
  • Triple Bottom Line Strategy
  • Operational Efficiency & Process Automation
  • Leadership Development Skills
  • Public Engagement Strategies
  • Strategic Partnerships
  • Project Execution Management
  • Corporate Strategy & Market Expansion
  • Consulting
  • Marketing
  • Revenue development
  • Team leadership
  • Staff management
  • Partnership building
  • Strategic planning
  • Board collaboration
  • Entrepreneurial leadership
  • Customer Acquisition & Retention Strategies
  • Goal setting
  • Team engagement
  • Negotiation
  • Human resources
  • Entrepreneurial and innovative
  • Revenue generation
  • Performance assessments
  • Operations management
  • Investor relations
  • Ethics and integrity
  • Business administration
  • Customer focus
  • Talent Development & Leadership Coaching
  • Client engagement
  • Process improvements
  • Recruitment and hiring
  • Board reporting
  • Data-Driven Decision Making & Analytics
  • Trends analysis
  • Contract management
  • Corporate governance
  • Visionary leadership
  • Growth mindset
  • Financial administration
  • Business planning
  • Talent acquisition
  • Industry expertise
  • Strategic thinking
  • Financial management
  • Policies and procedures development
  • Market Knowledge
  • Innovation management
  • Start-up operations
  • Business development
  • Project management
  • Intellectual property
  • Strategic vision
  • Financial Strategy, Budgeting & Forecasting
  • Legal compliance
  • Organizational structuring
  • Succession planning
  • Product roadmaps
  • Feasibility studies
  • Technology & Automation in Business Operations

Certification

  • Community Leadership, Eckerd College Leadership Development Institute, 2023
  • Post Crisis Leadership Program, USF Muma College of Business, 2022
  • Emerging Trends in Services & Retail Management, USF, 2022
  • Leadership, Team-Building & Coaching Skills for Managers, Pryor Learning, 2021
  • Diversity, Equity, & Inclusion in the Workplace, USF, 2021

Community Service

  • Business Advocacy Captain - Goldman Sachs 10KSB Voices: Advocated for small businesses with senators, representatives, and the governor.
  • Actively involved in organizations such as All Faiths Food Bank, Big Brothers Big Sisters of the Sun Coast, and Tidewell Hospice, supporting health, family, and wellness through volunteer work and partnerships.
  • Supported environmental sustainability through hands-on cleanups and collaborations with Keep Sarasota County Beautiful, Keep Manatee County Beautiful, and the Sustany Foundation.
  • Engaged with social services, including SPARCC Sarasota and Selah Freedom, advocating for safe and supportive community environments.
  • Organized and led food drives benefiting All Faiths Food Bank and the Salvation Army, providing aid to over 2,200 families in need.
  • Committed to a personal mission of helping 10,000 individuals across various community initiatives by the end of 2025.

Awards

  • Apogee Award – Founder | Tampa Bay Business & Wealth
  • Best Business Leader | SRQ Magazine
  • Platinum Level Healthy Worksite, American Heart Association, 2023
  • Volunteer of the Year - Innovative Projects, Keep Sarasota County Beautiful, 2023
  • Tampa Bay’s Sustainable Business Award | Sustany Foundation
  • Business of the Year, Manatee Chamber of Commerce, 2021
  • Winner 40 Under 40 | Tampa Bay Business Observer

Timeline

Founder

Service WorkSource, Inc
05.2024 - Current

Chief Executive Officer

Crystal Clean Green Cleaning
03.2013 - 03.2025

Senior Business Analyst

DXC Technology
04.2011 - 12.2017

Marketing Director

Just Press "A" Group, Inc
07.2008 - 11.2012

Agency Director

ADAMO Insurance Group, Inc. / Allstate Insurance Agency
11.2007 - 12.2012
  • Community Leadership, Eckerd College Leadership Development Institute, 2023
  • Post Crisis Leadership Program, USF Muma College of Business, 2022
  • Emerging Trends in Services & Retail Management, USF, 2022
  • Leadership, Team-Building & Coaching Skills for Managers, Pryor Learning, 2021
  • Diversity, Equity, & Inclusion in the Workplace, USF, 2021

MBA - Marketing And Operations

Babson College

Six Sigma Black Belt Certification -

BITSPEC

Bachelor of Arts - Business Management

Bluffton University
Steven Pajevic