Accomplished strategic leader and decisive business professional brings track record of success in start-up companies. Outstanding background managing multiple products from ideation to market launch and profitable monetization. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Founder
Service WorkSource, Inc
05.2024 - Current
Launched and scaled a groundbreaking workforce platform, modernizing talent acquisition strategies, and streamlining employer hiring processes.
Directed cross-functional teams to optimize platform features, enhance user experience, and increase engagement from both job seekers and employers.
Built strategic partnerships with key industry leaders, positioning the platform as a leading player in the market.
Led targeted marketing efforts that resulted in rapid job postings and user engagement growth, positioning the company as a market leader.
Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
Developed innovative revenue models to drive profitability and long-term sustainability.
Created and managed the company's financial budgeting, forecasting, and reporting systems.
Established policies and procedures for efficient workflow management.
Negotiated contracts with vendors and suppliers for optimal pricing structure.
Chief Executive Officer
Crystal Clean Green Cleaning
03.2013 - 03.2025
Spearheaded the growth of Tampa Bay’s most awarded sustainable cleaning company, earning accolades for our commitment to eco-friendly practices, social impact, and service excellence.
Positioned the company as an industry disruptor, recognized for innovative services and community engagement, while maintaining a triple bottom line approach, leading to a 30% boost in client retention.
Developed and led team training programs that increased employee retention and service quality, creating a positive workplace culture that aligns with sustainable values.
Established long-term client relationships, driving repeat business and referrals, contributing to year-over-year revenue growth.
Created financial models to forecast future business performance and identify areas of improvement.
Cultivated strong relationships with business partners by providing exceptional customer service.
Represented the company at conferences, trade shows, networking events.
Reviewed employee performance evaluations to make personnel decisions.
Directed the implementation of new business initiatives from concept through completion.
Implemented new technologies to streamline processes across departments.
Established policies, procedures, and protocols to improve operational efficiency.
Senior Business Analyst
DXC Technology
04.2011 - 12.2017
Led comprehensive Workers' Compensation Bureau reporting for national accounts, ensuring accurate submissions and compliance with regulatory standards.
Collaborated with stakeholders to streamline processes, reducing reporting time by 40%, and mitigating critical issues that led to a 27% reduction in operational risks.
Recognized for outstanding performance in handling high-value accounts, and delivering insights that improved decision-making across departments.
Analyzed existing systems and processes, identified gaps and recommended improvements.
Monitored project progress using timeline, budget, and resource utilization metrics.
Created data flows to illustrate the flow of information between various stakeholders.
Collaborated with IT teams on the development of applications based on business requirements.
Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
Designed use case scenarios to demonstrate how users interact with the system or application.
Identified opportunities for automation of manual processes through technology solutions.
Agency Director
ADAMO Insurance Group, Inc. / Allstate Insurance Agency
11.2007 - 12.2012
Directed and led an insurance agency, attaining a 20% annual revenue growth via innovative sales tactics and client interactions.
Fostered client loyalty resulting in significant revenue growth through strategic engagement.
Enhanced operational performance, ensuring compliance, client satisfaction, and business scalability.
Resolved conflicts between employees while maintaining a positive work environment.
Directed internal audits to ensure proper use of funds allocated by government agencies.
Monitored progress of ongoing projects and adjusted resources accordingly.
Evaluated current services and identified potential areas for improvement or expansion.
Facilitated communication between board members, staff, vendors, and other external parties.
Implemented initiatives that increased operational efficiency across multiple departments.
Analyzed financial data to identify areas of cost savings or revenue growth opportunities.
Attended conferences and workshops to stay abreast of industry trends and best practices.
Provided leadership and guidance to team members to meet organizational objectives.
Developed and managed annual budget for agency operations.
Marketing Director
Just Press "A" Group, Inc
07.2008 - 11.2012
Led initiatives that enhanced local economic impact through strategically planned events.
Achieved successful business outcomes for local venues with effective brand execution.
Community Leadership, Eckerd College Leadership Development Institute, 2023
Post Crisis Leadership Program, USF Muma College of Business, 2022
Emerging Trends in Services & Retail Management, USF, 2022
Leadership, Team-Building & Coaching Skills for Managers, Pryor Learning, 2021
Diversity, Equity, & Inclusion in the Workplace, USF, 2021
Community Service
Business Advocacy Captain - Goldman Sachs 10KSB Voices: Advocated for small businesses with senators, representatives, and the governor.
Actively involved in organizations such as All Faiths Food Bank, Big Brothers Big Sisters of the Sun Coast, and Tidewell Hospice, supporting health, family, and wellness through volunteer work and partnerships.
Supported environmental sustainability through hands-on cleanups and collaborations with Keep Sarasota County Beautiful, Keep Manatee County Beautiful, and the Sustany Foundation.
Engaged with social services, including SPARCC Sarasota and Selah Freedom, advocating for safe and supportive community environments.
Organized and led food drives benefiting All Faiths Food Bank and the Salvation Army, providing aid to over 2,200 families in need.
Committed to a personal mission of helping 10,000 individuals across various community initiatives by the end of 2025.
Awards
Apogee Award – Founder | Tampa Bay Business & Wealth
Best Business Leader | SRQ Magazine
Platinum Level Healthy Worksite, American Heart Association, 2023
Volunteer of the Year - Innovative Projects, Keep Sarasota County Beautiful, 2023
Tampa Bay’s Sustainable Business Award | Sustany Foundation
Business of the Year, Manatee Chamber of Commerce, 2021
Winner 40 Under 40 | Tampa Bay Business Observer
Timeline
Founder
Service WorkSource, Inc
05.2024 - Current
Chief Executive Officer
Crystal Clean Green Cleaning
03.2013 - 03.2025
Senior Business Analyst
DXC Technology
04.2011 - 12.2017
Marketing Director
Just Press "A" Group, Inc
07.2008 - 11.2012
Agency Director
ADAMO Insurance Group, Inc. / Allstate Insurance Agency
11.2007 - 12.2012
Community Leadership, Eckerd College Leadership Development Institute, 2023
Post Crisis Leadership Program, USF Muma College of Business, 2022
Emerging Trends in Services & Retail Management, USF, 2022
Leadership, Team-Building & Coaching Skills for Managers, Pryor Learning, 2021
Diversity, Equity, & Inclusion in the Workplace, USF, 2021
MBA - Marketing And Operations
Babson College
Six Sigma Black Belt Certification -
BITSPEC
Bachelor of Arts - Business Management
Bluffton University
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