Steven Payne Billings
College Station,TX
Summary
At Miramont Country Club, I excelled in enhancing golfer and member satisfaction and club operations, showcasing a strong work ethic and expert golf course knowledge. My proactive approach in customer service and teamwork led to significant improvements in facility efficiency and guest experience, embodying safety awareness and proficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Golf Attendant
Miramont Country Club
04.2021 - 01.2022
- Promoted repeat business with attentive service while serving as the first point of contact at the bag drop area.
- Collaborated closely with colleagues to ensure efficient operation of range facilities including ball collection and machine refilling tasks.
- Upheld high standards of cleanliness throughout all areas of the club including locker rooms, restrooms, pro shop spaces which led to positive guest feedback.
- Enhanced golfer satisfaction by providing exceptional customer service and efficiently addressing their needs.
- Contributed to a positive workplace culture by collaborating effectively with team members and demonstrating a strong work ethic, setting an example for other employees.
- Assisted with food beverage services during events ensuring guest satisfaction and timely service delivery while adhering to health safety regulations.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Improved course maintenance through diligent upkeep of golf carts, clubs, and other equipment.
- Effectively communicated upcoming events promotions or course updates to golfers enhancing their experience at the facility.
- Exemplified strong work ethic through punctual attendance, proper uniform presentation, and consistent adherence to workplace policies.
- Streamlined equipment organization for increased accessibility and convenience to golfers.
- Upheld club reputation by providing exceptional customer service and adhering to professional conduct standards.
- Collaborated with team members for successful execution of tournaments and special events.
- Troubleshot minor issues with golf carts or equipment promptly for uninterrupted play experience for guests.
Education
Bachelor of Science - Business
Texas A&M University - Corpus Christi
Corpus Christi, TX05.2024
Skills
- Golf course knowledge
- Golf cart operation
- Team player mentality
- Safety awareness
- Teamwork and Collaboration
- Customer Service
- Time Management
- Decision-Making
- Microsoft Excel
Affiliations
- Texas A&M Marketing Club
Timeline
Golf Attendant
Miramont Country Club
04.2021 - 01.2022
Bachelor of Science - Business
Texas A&M University - Corpus Christi
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