Stevens Vilus

Safety Support Services

Equinox Hospitality

Brooklyn, New York

10.2021 - Current

Assisted with the setup of equipment and materials for events and meetings.
Greeted customers in a friendly manner and ensured they received timely assistance with their inquiries or needs.
Coordinated daily activities within the office space to ensure smooth operations.
Answered telephones promptly and responded to customer requests in a courteous manner.
Created weekly reports for management regarding progress on projects or tasks assigned.
Scheduled appointments for clients using online calendar systems or software programs.
Organized travel arrangements for staff members when requested.
Assisted with data entry into various databases or computer systems.
Prepared presentations using PowerPoint slideshows or other presentation software programs.
Ensured compliance with all safety regulations while performing job duties.
Greeted and welcomed guests in a friendly manner.
Assisted patrons with seating arrangements, ensuring the best possible experience for each guest.
Monitored dining room activity to ensure all guests were receiving optimal service.
Resolved any customer complaints or issues in a professional manner.
Assisted with training new employees on VIP Host job duties.
Built positive relationships with other front-of-house and kitchen staff.
Provided support for the celebrity's personal needs, such as shopping and errands.
Coordinated with the celebrity's publicist on upcoming appearances and press events.
Investigated all reported incidents of theft or vandalism on premises.
Responded to alarms and conducted investigations as required.
Assisted with crowd control during large events held at the facility.
Conducted staff planning, training, and execution of tactical operations.
Developed strategies to maximize revenue opportunities within the hotel.
Coordinated special events such as conferences or weddings at the hotel.
Collaborated with other departments to ensure smooth operations throughout the hotel.
Responded promptly to emergency situations or requests from guests or staff members.
Assisted guests at check-in, providing information on various services within hotel.