Stevens Metayer
Pembroke Pines
Summary
Organized, motivated, and punctual employee with an aptitude for critical thinking and teamwork skills in various fast-paced environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle
Davie
07.2020 - 03.2025
- Managed staff to ensure customer satisfaction, and compliance with company policies.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Received and organized truck shipments as well as storage areas.
- Conducted performance reviews and provided constructive feedback to staff.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Motivated and supported employees to maintain low turnover.
- Assisted in the recruitment and hiring process for new staff.
- Pitched in to complete various duties during peak periods or employee absences.
- Delegated work to staff, setting priorities and goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Line Cook
Cracker Barrel
Pembroke Pines
03.2024 - 11.2024
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Worked with other cooks to complete job tasks during peak times to keep kitchen running efficiently.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Performed workstation prep prior to shift start.
- Memorized new menu items and ingredients to quickly prepare dishes.
- Received and stored food and supplies.
Line Cook
Chili's Restaurant
Pembroke Pines
07.2023 - 02.2024
- Adhered to sanitation policies and maintained food temperature at all times for high scores on health inspections.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Communicated effectively with other staff members.
- Plated dishes according to restaurant presentation standards.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Cooked multiple orders simultaneously during busy periods.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Maintenance of kitchen equipment.
- Knife skills.
Education
High School Diploma -
Flanagan
Pembroke Pines, FL06-2020
Skills
- Conflict resolution
- Customer service
- Inventory management
- Health and safety
- Organizational skills
- Effective communication
- Employee training
- Team leadership
- Preventive Maintenance
- Goal oriented
- Documentation and reporting
- Expert in Excel spreadsheets
- ServSafe certification
- Critical thinking
- Task delegation
- Multiple priorities management
Certification
- ServSafe
References
References available upon request.
Timeline
Line Cook
Cracker Barrel
03.2024 - 11.2024
Line Cook
Chili's Restaurant
07.2023 - 02.2024
Service Manager
Chipotle
07.2020 - 03.2025
High School Diploma -
Flanagan
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