Stevenson Agosto
Orlando,FL
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Orlando, FL
09.2022 - 10.2024
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Informed customers about daily specials in an engaging manner.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Packed fast food products in approved containers, cups, and bags.
- Stocked shelves and cases with new or transferred items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Brewed and served coffee and tea with preferred add-ins.
Education
GED -
TDR Academy
3057 Curry Ford Rd Ste 1, Orlando, FL 3280609-2022
Skills
- Health Code Compliance
- Drive-Thru Operations
- Safe Food Handling
- Cooking
- Food Preparation
- Customer Service
- Inventory Restocking
- Customer Engagement
- Menu Memorization
- Initiative and Self-Motivation
- Safety awareness
- Food Running
- Teamwork and Collaboration
- Heavy Lifting
Languages
English
Professional
Spanish
Professional
Timeline
Crew Member
McDonald's
09.2022 - 10.2024
GED -
TDR Academy
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