Stevenson Bruno
Summary
Results-oriented and newly licensed claim adjuster with a comprehensive understanding of claims evaluation, policy interpretation, and effective communication. Recent graduate with extensive training in insurance principles, demonstrating keen analytical skills and attention to detail. A quick learner dedicated to professional growth and committed to delivering exceptional customer service.
Overview
13
13
years of professional experience
Work History
Realtor
Southern Classic Realtors
08.2022 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Mortgage Loan Originator
GWFR Lending
07.2022 - Current
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
Realtor
EXP Realty, LLC
05.2019 - 07.2022
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Sales Manager
American Advisors Group
01.2017 - 05.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Mortgage Loan Originator
American Advisors Group
10.2014 - 01.2017
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Worked with underwriters to fix application problems and resolve issues.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Checked loan documents for accuracy prior to closing.
Store Manager
AutoZone
10.2013 - 10.2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Auto Parts International
06.2010 - 10.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Chattahoochee Technical College
Marietta, GASkills
- Client Interviewing
- Customer Relations
- Claims Evaluations
- Estimating Software
- Liability Determinations
- Negotiation
Languages
French
Native or Bilingual
Timeline
Realtor
Southern Classic Realtors
08.2022 - Current
Mortgage Loan Originator
GWFR Lending
07.2022 - Current
Realtor
EXP Realty, LLC
05.2019 - 07.2022
Sales Manager
American Advisors Group
01.2017 - 05.2019
Mortgage Loan Originator
American Advisors Group
10.2014 - 01.2017
Store Manager
AutoZone
10.2013 - 10.2014
Store Manager
Auto Parts International
06.2010 - 10.2013
High School Diploma -
Chattahoochee Technical College
Similar Profiles
Teresa SmithTeresa Smith
Real Estate Agent at Southern Classic RealtorsReal Estate Agent at Southern Classic Realtors
Maddison LangMaddison Lang
House Cleaner Assistant at Two Realtors In Southern UtahHouse Cleaner Assistant at Two Realtors In Southern Utah
Karl’Janay BlakeKarl’Janay Blake
Customer Service Representative at Southern ClassicCustomer Service Representative at Southern Classic